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Showing 47 results
  • LinkedIn Live
    Sep. 04, 2025

    Enterprises have been under pressure to deliver more with less. As expectations rose and budgets tightened, Global Capability Centers (GCCs) were challenged to drive greater impact across innovation, productivity, and transformation. To meet this demand, leading…
  • July 14, 2025

    Global Capability Centers (GCCs) have become a cornerstone of enterprise strategy. In 2024 alone, over 600 new GCCs were launched across global delivery markets, with India leading the charge. Around 50% of these were assisted or…
  • Event
    April 15, 2025

    Led by our experts Rohitashwa Aggarwal, Partner, Ravneet Kaur, Practice Director, Akshay Mathur, Vice President, and Abhishek Sharma, Managing Partner, this informative webinar will explore how enterprises can move beyond GCC establishment to drive long-term value…
  • Webinar Deck
    April 15, 2025

    Led by our experts Rohitashwa Aggarwal, Partner, Ravneet Kaur, Practice Director, Akshay Mathur, Vice President, and Abhishek Sharma, Managing Partner, this informative webinar will explore how enterprises can move beyond GCC establishment to drive long-term value…
  • Webinar Deck
    Dec. 03, 2024

    As the global services landscape continues to evolve, 2024 has brought unique challenges. While the cost of delivering global services continued to increase, pricing came to a standstill for many services and even declined for some.…
  • Blog
    Sep. 30, 2024

    In recent years, Global Capability Centers (GCCs) / Global In-house Centers (GICs) have experienced a remarkable surge in popularity amongst enterprises worldwide, with headlines frequently highlighting the establishment of new GCCs across various regions. In 2023…
  • Sep. 30, 2024

    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition…
  • Event
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…
  • Webinar Deck
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…
  • PEAK Matrix®
    Sep. 17, 2024

    As Global In-house Centers (GICs) gain prominence worldwide, enterprises are increasingly leveraging providers to optimize their in-house delivery capabilities. This focus has become even more critical in today’s challenging economic environment, where enterprises face significant pressures…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Event
    Sep. 21, 2023

    The ongoing macroeconomic slowdown has pushed enterprises – that are already bogged down by top and bottom-line challenges – to assess how they can leverage service providers to grow, evolve, and optimize their global in-house center…
  • Webinar Deck
    Sep. 21, 2023

    The ongoing macroeconomic slowdown has pushed enterprises – that are already bogged down by top and bottom-line challenges – to assess how they can leverage service providers to grow, evolve, and optimize their global in-house center…
  • Viewpoint
    Aug. 31, 2023

    Over the past decade, the IT-BP services industry has grown significantly and has successfully adapted its value propositions and associated strategies to meet evolving business requirements, leading to increased global adoption. Today, organizations worldwide view offshore…
  • PEAK Matrix®
    Aug. 22, 2023

    As global in-house centers (GICs) gain traction worldwide, enterprises are seeking insights into how to effectively leverage providers to grow their GICs. This pursuit has gained greater significance in today’s turbulent economic climate, where enterprises grapple…
  • Thematic Report
    Sep. 09, 2022

    In this webinar, we explored the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. Additionally, we looked at the changes in location strategies adopted by…
  • Event
    Sep. 08, 2022

    Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. Additionally, we will look at the changes in location strategies adopted by service providers globally…
  • Viewpoint
    April 28, 2022

    The world is undergoing a major demographic change, which will impact the working-age population across countries. This change is forcing global leaders to rethink their locations portfolio strategies, as they start to look beyond talent pool…

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