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Showing 49 results
  • Blog
    Nov. 05, 2025

    The US policy environment in 2025 is gradually reshaping how enterprises, Global Capability Centers (GCCs), and service providers think about global delivery and workforce strategy. While only one of the recent measures is active today, several…
  • Blog
    Nov. 05, 2025

      Uzbekistan, located in the heart of Central Asia, is gradually emerging as a destination of interest for foreign investment in Information Technology (IT) and Business Process Services, even as global services delivery models face disruption. The…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Webinar Deck
    Oct. 07, 2025

    The Global Capability Center (GCC) market is entering a new phase of growth, with over 300 GCC setups in offshore-nearshore regions in the past year, nearly half of which involve provider partnerships. Enterprises are making GCCs…
  • Event
    Oct. 07, 2025

    The Global Capability Center (GCC) market is entering a new phase of growth, with over 300 GCC setups in offshore-nearshore regions in the past year, nearly half of which involve provider partnerships. Enterprises are making GCCs…
  • LinkedIn Live
    Sep. 04, 2025

    Enterprises have been under pressure to deliver more with less. As expectations rose and budgets tightened, Global Capability Centers (GCCs) were challenged to drive greater impact across innovation, productivity, and transformation. To meet this demand, leading…
  • July 14, 2025

    Global Capability Centers (GCCs) have become a cornerstone of enterprise strategy. In 2024 alone, over 600 new GCCs were launched across global delivery markets, with India leading the charge. Around 50% of these were assisted or…
  • Event
    April 15, 2025

    Led by our experts Rohitashwa Aggarwal, Partner, Ravneet Kaur, Practice Director, Akshay Mathur, Vice President, and Abhishek Sharma, Managing Partner, this informative webinar will explore how enterprises can move beyond GCC establishment to drive long-term value…
  • Webinar Deck
    April 15, 2025

    Led by our experts Rohitashwa Aggarwal, Partner, Ravneet Kaur, Practice Director, Akshay Mathur, Vice President, and Abhishek Sharma, Managing Partner, this informative webinar will explore how enterprises can move beyond GCC establishment to drive long-term value…
  • Webinar Deck
    Dec. 03, 2024

    As the global services landscape continues to evolve, 2024 has brought unique challenges. While the cost of delivering global services continued to increase, pricing came to a standstill for many services and even declined for some.…
  • Blog
    Sep. 30, 2024

    In recent years, Global Capability Centers (GCCs) / Global In-house Centers (GICs) have experienced a remarkable surge in popularity amongst enterprises worldwide, with headlines frequently highlighting the establishment of new GCCs across various regions. In 2023…
  • Sep. 30, 2024

    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition…
  • Event
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…
  • Webinar Deck
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…
  • PEAK Matrix®
    Sep. 17, 2024

    As Global In-house Centers (GICs) gain prominence worldwide, enterprises are increasingly leveraging providers to optimize their in-house delivery capabilities. This focus has become even more critical in today’s challenging economic environment, where enterprises face significant pressures…
  • Event
    Sep. 21, 2023

    The ongoing macroeconomic slowdown has pushed enterprises – that are already bogged down by top and bottom-line challenges – to assess how they can leverage service providers to grow, evolve, and optimize their global in-house center…
  • Webinar Deck
    Sep. 21, 2023

    The ongoing macroeconomic slowdown has pushed enterprises – that are already bogged down by top and bottom-line challenges – to assess how they can leverage service providers to grow, evolve, and optimize their global in-house center…
  • Viewpoint
    Aug. 31, 2023

    Over the past decade, the IT-BP services industry has grown significantly and has successfully adapted its value propositions and associated strategies to meet evolving business requirements, leading to increased global adoption. Today, organizations worldwide view offshore…
  • PEAK Matrix®
    Aug. 22, 2023

    As global in-house centers (GICs) gain traction worldwide, enterprises are seeking insights into how to effectively leverage providers to grow their GICs. This pursuit has gained greater significance in today’s turbulent economic climate, where enterprises grapple…
  • Provider Snapshot
    Dec. 13, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…

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