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  • Video
    Feb. 28, 2023

    Recessionary trends and predictions around the oncoming recession have been in the news at a global level. The financial industry, an essential component of all economies, will face its fair share of challenges. Macroeconomic trends and…
  • Blog
    Feb. 28, 2023

    We’ve had ten years of digital transformation initiatives. Companies that have reached a maturity level now invest in software-defined operating platforms. These platforms are tech stacks that evolve and become very intimate with company operations. Companies…
  • In the News
    Feb. 27, 2023

    Despite a year under siege, the Ukrainian IT services sector remains a growing industry due to remarkable efforts and global goodwill. In the weeks leading up to the invasion, IT companies with operations in Ukraine, read…
  • In the News
    Feb. 22, 2023

    The bigger Indian Information Technology (IT) firms are breathing easy despite the global economic slowdown threatening to moderate growth prospects in the next financial year. With rising inflation amid the Russia-Ukraine war, most enterprises are facing…
  • In the News
    Feb. 20, 2023

    67% of major enterprises facing reduced IT sourcing budgets; 24% cos are reducing budgets to get through slowdown “There is still demand for digital (projects) and the smaller client firms favour working with smaller vendors. Hence,…
  • In the News
    Feb. 19, 2023

    The bigger Indian information technology (IT) firms are breathing easy despite the global economic slowdown threatening to moderate growth prospects in the next financial year. With rising inflation amid the Russia-Ukraine war, most enterprises are facing…
  • In the News
    Feb. 09, 2023

    From recessions to visa issues and executive controversies, Infosys has had a roller coaster ride of challenges over the years. In 2013, when Narayan Murthy decided to return to the company and join the board as…
  • Executive Briefs
    Jan. 27, 2023

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us In 2021 and 2022, the global services market experienced significant growth across geographies, driven by factors such as strong…
  • State of the Market
    Dec. 29, 2022

    The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and…
  • Blog
    Dec. 12, 2022

    The technology and services market this year experienced strong growth. But we have a slight deceleration at the end of this year as the prospect of a potentially deep recession grows. There is now a slowdown…
  • Location Spotlight
    Dec. 07, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Dec. 05, 2022

    The most dangerous words regarding investing are, “This time, it will be different.” The same words often occur when planning for a recession. But, quite possibly, this time, it will be different. Why do we at…
  • Nov. 16, 2022

    I’ve discussed in several recent blogs software-defined operating platforms, which cause a dynamic, much more intimate relationship between a company’s tech stack and operations. The new world of these platforms is different from the old tech and…
  • Nov. 09, 2022

    Environmental, Social, and Governance (ESG) initiatives and investments are growing in importance and starting to significantly influence the marketplace, particularly for services and products. Almost every large company in the world now has an ESG agenda,…
  • Thematic Report
    Nov. 07, 2022

    Over the last two decades, India has accounted for a lion’s share in overall global services delivery, and it continues to be the most leveraged location for services delivery. The country’s skilled talent base can support…
  • Nov. 01, 2022

    The long arc of digital transformation at this point is about ten years old, but it is not yet in a mature state. However, it led to companies building software-defined operating platforms, and those platforms drive…
  • Location Spotlight
    Oct. 14, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the…
  • Oct. 11, 2022

    The highly integrated digital world of today’s businesses is more dynamic than ever. Consequently, executives need to make decisions more quickly than in the past. However, business decisions are often difficult to make; thus, executives often…
  • Oct. 04, 2022

    Over the past seven years, almost all large companies made substantial progress in implementing digital transformation across a wide variety of functions. At the core of those enormous investments and efforts was building software-defined operating platforms,…
  • Sep. 12, 2022

    Companies in every industry are moving down the path of software-defined platform operations. It’s happening across the board, especially at the functional level. And for good reason: companies realize they can achieve their objectives much quicker…

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