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  • Webinar Deck
    April 30, 2020

    On April 30, Everest Group moderated a webinar titled, "Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets." Executive leaders across the global business community have quickly addressed the immediate needs of their organizations related…
  • Provider Compendium
    April 01, 2020

    With enterprises adopting digital transformation initiatives and Communication Service Providers (CSPs) renewing their focus to provide value-added services in addition to their traditional service delivery models, network services are evolving to help enterprises achieve their desired…
  • PEAK Matrix®
    March 30, 2020

    With enterprises adopting digital transformation initiatives and Communication Service Providers (CSPs) renewing their focus to provide value-added services in addition to their traditional service delivery models, network services are evolving to help enterprises achieve their desired…
  • Viewpoint
    March 20, 2020

    As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a…
  • Webinar Deck
    Feb. 04, 2020

    On February, 4 Everest Group hosted a webinar titled, "Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce." Changing expectations for how Global Business Centers deliver value and innovation, combined with the…
  • PEAK Matrix®
    Dec. 13, 2019

    Networks has traditionally been the most neglected component within the IT infrastructure. Digital transformation within enterprises has so far focused on the compute aspect, with cloud being the main driver. However, enterprises now realize that without…
  • PEAK Matrix®
    Dec. 11, 2019

    Enterprises are increasingly leveraging cloud services in their pursuit of a digital business model, as they seek to align the cloud value proposition with business goals. While early adopters sought efficiency, cloud adoption today is driven…
  • Webinar Deck
    Dec. 05, 2019

    On December 5, Everest Group hosted a webinar titled, "2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme."   Despite positive conditions such as a historically high stock market, low unemployment, and…
  • Accelerator
    Dec. 03, 2019

    The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor…
  • Blog
    Nov. 08, 2019

    Enterprises must consider many different factors when building their cloud adoption strategy. It’s not easy, but the decisions are critically important. Learning the smart – and not so smart – choices other organizations have made can…
  • Thematic Report
    Nov. 05, 2019

    Enterprise IT imperatives are evolving to include cloud computing, DevOps for application development, container adoption, and cloud-based collaboration tools. Enterprise connectivity demands are also moving away from the traditional hub-and-spoke delivery model to direct connectivity to…
  • Viewpoint
    Oct. 30, 2019

    With more than 90% of enterprises having adopted the cloud, the focus is shifting from simple efficiency gains to digital transformation. At the same time, enterprises are realizing that one cloud does not fit all, resulting…
  • Viewpoint
    Oct. 25, 2019

    In recent decades, communication technologies have served as the bedrock for innovations and new businesses and have played a key role in driving the web and data-driven economy. Most enterprises are now actively transforming their IT…
  • Blog
    Oct. 21, 2019

    The demise of the mainframe has been predicted every year over the past decade. With digital and cloud transformation becoming the enterprise norm, the death-knell has been getting louder. But, for multiple reasons, mainframes aren’t going…
  • Accelerator
    Oct. 07, 2019

    This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions…
  • Blog
    Sep. 10, 2019

    Most enterprises today have implemented digital tools to increase their employees’ productivity and give them a better workplace experience. For example, some have a health insurance chatbot to give employees easy 24/7/365 access to basic plan…
  • PEAK Matrix®
    July 03, 2019

    DevOps advocates collaboration amongst the development, operations, and testing teams to help enterprises improve their software development and deployment cycles. Though in recent years, we have been witnessing a shift in the market wherein enterprises are…
  • April 25, 2019

    Everest Group is proud to once again be named the Strategic Partner of NASSCOM's 9th annual Global Capability Centers Conclave, held in Bangalore on April 25 and 26, 2019. Everest Group leaders H. Karthik and Eric…
  • Viewpoint
    April 10, 2019

    Disruptions in the wake of Industry 4.0 are compelling business models to change rapidly and pressuring enterprises to manage these changes in a comprehensive and seamless manner across IT and business operations. Most enterprises, however, realize…
  • Webinar Deck
    Feb. 26, 2019

    On February 26, Everest Group hosted a 60-minute webinar titled, “The 5 Most Important Global Services Trends For 2019.” The global sourcing market seems to be increasingly dynamic these days, driven in no small part by…

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