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  • Location Spotlight
    March 27, 2023

    Everest Group’s Location Spotlight reports offer a concise and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Webinar Deck
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Provider Compendium
    Feb. 16, 2023

    The rise of Internet of Things (IoT), Software-as-a-Service (SaaS), and cloud touchpoints in enterprises has significantly expanded the attack surface and added to the challenges faced by Chief Information Security Officers (CISOs). To address this issue,…
  • Executive Briefs
    Jan. 27, 2023

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us In 2021 and 2022, the global services market experienced significant growth across geographies, driven by factors such as strong…
  • Blog
    Jan. 06, 2023

    With growing digitalization and interconnected devices, Operational Technology systems that monitor and control industrial processes in critical infrastructure are increasingly vulnerable to cyber attacks. Learn about the OT security concerns enterprises face and key considerations for…
  • State of the Market
    Dec. 29, 2022

    The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and…
  • PEAK Matrix®
    Dec. 13, 2022

    The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. To address this challenge, providers have built expertise in Managed…
  • Location Spotlight
    Dec. 07, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Provider Compendium
    Nov. 16, 2022

    Enterprises are increasingly adopting public cloud due to improved hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Google Cloud Platform (GCP) continues to differentiate itself in this regard through its…
  • Viewpoint
    Nov. 15, 2022

    With the evolution of cloud computing, it is becoming vital for enterprises to embark on next-generation, cloud-enabled, business transformation journeys and adopt the right cloud platform management strategies to reduce regulatory risks, prevent revenue losses, and…
  • Thematic Report
    Nov. 07, 2022

    Over the last two decades, India has accounted for a lion’s share in overall global services delivery, and it continues to be the most leveraged location for services delivery. The country’s skilled talent base can support…
  • Location Spotlight
    Oct. 14, 2022

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners and location strategy professionals stay ahead of the…
  • PEAK Matrix®
    Oct. 07, 2022

    Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Google Cloud Platform (GCP) continues to differentiate itself in this regard through its…
  • Provider Compendium
    Sep. 26, 2022

    Enterprises are growingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Azure continues to enjoy significant enterprise mindshare and is experiencing increased adoption as…
  • Provider Compendium
    Sep. 26, 2022

    Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. The COVID-19 pandemic, the shortage of cybersecurity talent, and rising CAPEX and OPEX in…
  • Provider Compendium
    Sep. 19, 2022

    Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. The COVID-19 pandemic, the shortage of cybersecurity talent, and rising CAPEX and OPEX in…
  • Provider Compendium
    Sep. 09, 2022

    Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Amazon Web Services (AWS) dominates the overall public cloud market as it focuses…
  • PEAK Matrix®
    Aug. 30, 2022

    Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Azure continues to enjoy significant enterprise mindshare and is experiencing increased adoption as…

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