Filters
Clear Filters
Reset all filters
Content Type
Blog
(2)
Event
(2)
PEAK Matrix®
(3)
Roundtable
(2)
State of the Market
(1)
Thematic Report
(2)
Viewpoint
(1)
Webinar Deck
(2)
No results found
Topics
AdTech
(1)
Africa
(2)
Agentic AI
(38)
AI ethics
(2)
AI infrastructure
(13)
AI platforms
(15)
AIOps
(5)
Alternative assets
(9)
Analytics
(7)
Annuities
(17)
Artificial intelligence (AI)
(61)
Asset management
(23)
Australia/New Zealand
(31)
Autonomous vehicles
(2)
Benchmarking
(1)
Benefits
(1)
Blockchain
(16)
BPaaS
(4)
Business case/ROI
(1)
Business outcomes
(2)
Business Process Outsourcing (BPO)
(17)
Cards & payments
(47)
Category management
(1)
Central & Eastern Europe
(48)
Central America & Caribbean
(6)
Cloud computing
(16)
Commercial banking
(45)
Confidential computing
(1)
Consumer/retail banking
(24)
Contact center operations
(4)
Contact Center-as-a-Service (CCaaS)
(3)
Contingent staffing
(1)
Contracting
(3)
Conversational AI
(2)
Cryptocurrency & digital assets
(13)
Custody & fund administration
(5)
Customer experience management (CXM)
(19)
Customer feedback & satisfaction (CSAT, NPS, CES)
(1)
Customer insights & analytics
(8)
Cybersecurity
(6)
Data governance & quality
(3)
Data integration
(2)
Data management
(2)
Data modernization
(1)
Data security & privacy
(1)
Datacenter
(1)
Digital experience platforms
(9)
Digital twins/industry 4.0
(4)
East Asia
(10)
Embedded systems
(3)
Employee engagement
(1)
End-user computing
(1)
Energy
(1)
Energy storage
(1)
Engineering
(5)
Engineering verification & validation/testing
(1)
Enterprise applications
(5)
Finance & accounting
(2)
Finance operations
(2)
Finance regulatory reporting & compliance
(5)
Financial compliance & controls
(5)
Financial Crime & Compliance (FCC)
(24)
Financial market infrastructure
(1)
Financial risk
(4)
Fintech
(17)
Generative AI (GenAI)
(16)
Global Business Services (GBS)
(4)
Global Capability Center (GCC)
(4)
Human Capital Management (HCM)
(1)
Human Resources (HR)
(2)
Hyperscaler
(7)
Independent Software Vendors (ISV)
(1)
India
(13)
Information & communication tech
(1)
Innovation
(2)
Insurance billing & payments
(5)
Insurance claims
(21)
Insurance distribution
(12)
Insurance intermediaries
(5)
Insurance policy servicing
(19)
Insurance Third-party Administrators (TPA)
(7)
Insurance underwriting
(14)
InsurTech
(29)
Intelligent Document Processing (IDP)
(2)
Investment banking
(7)
IT application management & support (AMS)
(13)
IT applications
(3)
IT consulting
(5)
IT infrastructure
(2)
IT modernization
(8)
IT operations
(3)
IT quality engineering & testing
(1)
IT risk
(2)
Lending
(23)
Life insurance
(36)
London insurance market
(1)
Managed Services
(3)
Manufacturing engineering
(4)
Marketing analytics
(1)
MarTech
(1)
Mergers & acquisitions (M&A) and divestitures
(8)
Metaverse
(2)
Mid-market
(2)
Middle East
(29)
Mortgages
(1)
Net Zero
(2)
North America
(65)
Offshore
(1)
Omnichannel support
(1)
Operational risk audits & controls
(2)
Outsourcing
(7)
Outsourcing process
(2)
Outsourcing strategy
(1)
Payer claims & administration
(1)
Pricing
(1)
Private capital/PE
(7)
Process automation platforms
(9)
Process intelligence
(6)
Process orchestration
(7)
Procurement
(2)
ProcureTech
(1)
Product engineering
(1)
Property & casualty insurance
(59)
Provider portfolio
(2)
Quantum computing
(2)
Quantum cybersecurity
(1)
Recruiting
(1)
Reinsurance
(1)
Reskilling
(3)
Responsible AI
(1)
Retirements & pensions
(18)
RFP/RFI
(1)
Risk management
(8)
SalesTech
(1)
Semiconductor engineering
(1)
Skills
(4)
Small & medium-sized businesses (SMB)
(1)
Software product engineering (SPE)
(6)
Software-defined vehicles
(2)
Source to Contract (S2C)
(1)
South America
(17)
Southeast Asia
(11)
Specialists
(11)
Strategic partner
(1)
Strategic sourcing
(7)
Supplier governance
(1)
Supply chain
(2)
Sustainability
(17)
Systems integration (SI)
(18)
Talent management
(12)
Target operating model (TOM)
(2)
Technology architecture
(2)
Telecom networks
(4)
The Philippines
(1)
Third-party risk management (TPRM)
(1)
Trading & brokerage
(5)
Transformation
(10)
Treasury & cash management
(2)
Trust & safety
(2)
Wealth management
(35)
Western Europe
(50)
Workforce planning
(2)
No results found
Companies & Technologies
Accenture
(4)
Acuity Knowledge Partners
(2)
AML RightSource
(2)
Aspire Systems
(1)
Birlasoft
(1)
Capgemini
(4)
CGI
(1)
Coforge
(3)
Cognizant
(4)
Concentrix
(2)
DCM Operations
(2)
Deloitte
(3)
DXC Technology
(3)
eClerx
(2)
Evalueserve
(2)
Exela Technologies
(2)
EXL
(2)
EY
(2)
Firstsource
(2)
Genpact
(3)
Guidehouse
(2)
Guidewire Services
(1)
HCLTech
(3)
HGS
(2)
IBM
(1)
IBM-Promontory
(1)
Infosys
(3)
KPMG
(2)
Lysis Operations
(2)
Mphasis
(3)
NTT DATA
(2)
PwC
(3)
RSM Global
(2)
Stratus
(1)
Sutherland Global Services
(2)
TaskUs
(2)
TCS
(4)
Tech Mahindra
(3)
Teleperformance
(2)
TELUS Digital
(1)
TELUS International
(1)
Wipro
(4)
WNS
(3)
Zensar
(1)
No results found
Membership
Advanced SciTech
Agentic and Process Automation
Application Services
Artificial Intelligence (AI)
Banking and Financial Services Intelligent Operations
Banking and Financial Services IT
Clinical Development Technology
Cloud and Infrastructure Services
Contingent Workforce Management
Customer Experience Management
CX Excellence
CXM Technology
Data and Analytics
Digital Services
Engineering Research and Development
Everest Group Strategic Access | Consulting
Everest Group Strategic Access | Investor
Finance and Accounting
Financial Crime and Compliance
GBS and GCC
Google Cloud
Healthcare IT
Healthcare Provider
Healthcare Provider Intelligent Operations
HealthTech
Human Resources
Insurance IT
Insurance Technology (InsurTech)
Life Sciences Commercial
Life Sciences IT
Locations Insider™
Market Vista™
Outsourcing Excellence
Pricing Analytics as a Service
Procurement and Supply Chain
ProcureTech
R&D and Innovation Excellence
Retail and CPG
Sustainability Technology and Services
Trust and Safety
No results found
Contributors
Aaditya Jain
(2)
Aamir Khan
(1)
Aastha Chakrawarty
(1)
Abhigyan Malik
(2)
Abhijnan Dasgupta
(2)
Abhilasha Sharma
(1)
Abhinav Aggarwal
(1)
Abhiram Srivatsa
(2)
Abhishek A.K.
(2)
Abhishek Sharma
(3)
Abhishek Singh
(1)
Abhishek Singh (EPO)
(3)
Achint Arora
(2)
Aditya Pawar
(2)
Aditya Saxena
(1)
Agnivesh Tripathy
(1)
Aishwarya Barjatya
(1)
Akash Thunga
(23)
Akash Verma
(1)
Akhilesh Kulkarni
(1)
Akshat Bhargava
(2)
Akshay Mathur
(2)
Amardeep Modi
(1)
Amir Khan
(17)
Amit Lad
(26)
Amy Fong
(54)
Anand Gopalakrishnan
(2)
Anay Shrivastava
(1)
Anchal Guleria
(7)
Anirudh Kopparam
(2)
Anish Agarwal
(3)
Anju Kattakathu
(2)
Ankit Singh
(1)
Ankur Verma
(1)
Antara Rao
(2)
Anubhav Das
(2)
Apoorva A
(1)
Arjun Mehta
(4)
Arkadev (Arko) Basak
(2)
Arpit Mehra
(1)
Arya Baranwal
(4)
Aryan Gupta
(2)
Asakura Norihito
(2)
Ashish Sehdev
(1)
Ashwin Venkatesan
(1)
Aurindum Mukherjee
(1)
Bappa Dey
(1)
Bhanushee Malhotra
(33)
Bharanidharan SP
(2)
Bhavika Rajora
(1)
Brish Bhan Vaidya
(1)
Chetan Dabade
(2)
Chinmay Joshi
(1)
Chris Genteel
(1)
Chunky Satija
(6)
David Rickard
(5)
Deborah Kops
(2)
Deepti Sekhri
(1)
Devjeet Rath
(4)
Dheeraj Maken
(2)
Dhruv Khosla
(2)
Durga Ambati
(4)
Duttatreya Jena
(3)
Edmund Zagorin
(1)
Everest Group
(7)
Gaurav Mishra
(1)
Geetesh Makkar
(3)
Gunjan Mundra
(1)
Gurpreet Sachdev
(1)
Hanupriya Nangia
(5)
Harshit Mittal
(3)
Harshita Saaran
(1)
Himanshu Mhatre
(5)
Hrishi Raj Agarwalla
(3)
Isaac Premsingh
(11)
Ishaan Gambhir
(2)
Jillian Walker
(10)
Jimit Arora
(1)
Jimmi James
(1)
Juliette Peyronnet
(1)
Kalyani Devrukhkar
(10)
Kanishka Chakraborty
(1)
Karan Jain
(4)
Kartikey Kaushal
(1)
Kasthuri Jagadeesan
(13)
Kaustubh K
(1)
Kavya Murki
(2)
Kazuyuki Katayama
(1)
Kerry Hallard
(1)
Khushboo Hanjura
(10)
Krishna Sai Charan
(2)
Krishna Zawar
(1)
Kumar Avijit
(2)
Kushagra Singh
(1)
Lakshay Sharma
(2)
Lalith Kumar
(2)
Lokesh Goyal
(1)
Madhurima Chopra
(1)
Maharshi Jaiswal
(2)
Manan Singhal
(3)
Mansi Gupta
(2)
Manu Aggarwal
(14)
Matthew Corsi
(6)
Meghna Seal
(1)
Michel Janssen
(6)
Minora Priya
(2)
Mohit Singhal
(2)
Mudra Jain
(1)
Mukesh Ranjan
(5)
Muskan Negi
(3)
Naga Koundinya
(1)
Neha Sharma
(1)
Nikhil Malhotra
(2)
Nisarg Shah
(6)
Nishant Udupa
(1)
Nithya S
(1)
Nitish Mittal
(2)
Oishi Mazumder
(2)
Pallavi Seth
(2)
Paritosh Doshi
(2)
Parul Jain
(1)
Parul Trivedi
(1)
Peter Bendor-Samuel
(4)
Piyushi Bhatnagar
(2)
Prabhjyot Kaur
(2)
Prachi Ahuja
(1)
Pranati Dave
(1)
Prannav Srinivsan
(1)
Prashant Shukla
(1)
Prashray Kala
(2)
Prateek Gupta
(2)
Prateek Singh
(41)
Pratham Agarwal
(1)
Praveena Jangareddi
(1)
Priya Bhalla
(4)
Priya Gupta
(1)
Priya Sahni
(6)
Rachita Rao
(2)
Rahul Barwe
(1)
Rajesh Ranjan
(15)
Rananjay Kumar
(1)
Rashi Garg
(11)
Ravi Joshi
(9)
Ravneet Kaur
(4)
Richard Sear
(8)
Ricky Sundrani
(4)
Rita N. Soni
(2)
Rithima Warrier
(4)
Ritu Shree
(1)
Rohit
(4)
Rohit K
(4)
Rohitashwa Aggarwal
(3)
Ronak Doshi
(12)
Ronak Jain
(2)
Ruchi Yadav
(1)
Rugved Sawant
(1)
Ruplekha Choudhurie
(1)
Rushil Goel
(3)
Sahil Loomba
(1)
Sakshi Garg
(1)
Sakshi Kaushik
(1)
Sakshi Maurya
(1)
Samikshya Meher
(3)
Sana Jamal
(3)
Sandeep Pattathil
(1)
Sanya Aggarwal
(1)
Sarvesh Shaw
(2)
Sauban Nafees
(1)
Saumil Misra
(1)
Saurya Chauhan
(1)
Sharang Sharma
(2)
Shashwat Sheel Bharadwaj
(2)
Shatakshi Pandey
(6)
Shaurya Thakur
(1)
Shayam Tiwari
(1)
Shhouraya Chadha
(3)
Shirley Hung
(45)
Shivam Chugh
(3)
Shivani Mudgil
(3)
Shrey Jain
(1)
Shreya Arora
(2)
Shreyas Rastogi
(1)
Shruthi Kumar
(3)
Siddesh Mahadevan
(5)
Smarajeet Das
(1)
Snigdha Uppala
(1)
Sohit Kumra
(1)
Sonali Srivastava
(1)
sortiz
(2)
Soumya Bansal
(1)
Srawesh Subba
(2)
Subramanya S Bettadapura
(2)
Suman Upardrasta
(2)
Sumit Kumar
(6)
Supratim Nandi
(1)
Supriya Rajpal
(1)
Surya Teja
(1)
Suseel Menon
(8)
TA Sharath
(1)
Tanya Goel
(1)
Titus M
(4)
Twinkle Chitra
(1)
Vaibhav Bansal
(1)
Vaibhav Pandhari
(1)
Vanshika Notani
(1)
Victoria Folbigg
(1)
Vigitesh Tewary
(1)
Vignesh Kannan
(26)
Vinamra Shukla
(1)
Vinay Venkatesan
(1)
Vishal Gupta
(8)
Vudikala Pramodh
(1)
Vyom Nagaich
(1)
Yash Vardan Singh
(1)
Yugal Joshi
(1)
Yukta Sharma
(1)
Zachariah K Chirayil
(1)
No results found
-
PEAK Matrix® June 01, 2026
Guidewire Services PEAK Matrix® Assessment 2026
P&C insurers are intensifying core modernization efforts to improve underwriting agility, claims outcomes, product speed, operational resilience, and data-driven decision-making. As Guidewire continues to reinforce its position as a leading P&C insurance core platform, the next… -
Blog April 10, 2026
Five things payments operations and sourcing leaders must know when shaping their BPS supplier strategy
The payments landscape is undergoing a structural transformation. Artificial Intelligence (AI)-led automation, margin compression, emerging rails, agent-driven commerce, and expanding regulatory mandates are reshaping how payments operations are designed and delivered. Everest Group estimates the payments operations market at approximately US$2.6-3 billion, growing… -
As insurance organizations contend with mounting cost pressures, geopolitical uncertainty, and rapid advances in AI, traditional approaches to tech and ops sourcing are proving insufficient. Insurers are increasingly rethinking how they engage external service providers and…
-
State of the Market Jan. 15, 2026
Grow Fast, Govern Faster – Financial Crime and Compliance (FCC) Operations State of the Market 2026
Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the… -
Thematic Report Nov. 03, 2025
Sourcing Best Practices in Life and Annuity (L&A) Insurance Market 2025
The Life and Annuity (L&A) insurance market is fundamentally shifting in sourcing approaches, moving beyond legacy cost-saving models to prioritize agility, innovation, and resilience. This report examines how macroeconomic uncertainties, talent shortages, and evolving customer expectations… -
PEAK Matrix® July 31, 2025
Capital Markets Operations Services PEAK Matrix® Assessment 2025
The global capital markets operations landscape is rapidly advancing as institutions seek to serve a fast-growing pool of wealth, pension, and alternative asset investors while maintaining margin pressure and heightened regulatory scrutiny. Demand from asset and… -
PEAK Matrix® July 24, 2025
Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025
Financial institutions face growing compliance burdens and escalating financial crime threats, intensifying the need for efficient, tech-enabled Financial Crime and Compliance (FCC) operations. In response, providers are updating their capabilities through AI-powered tools, domain-centric solutions, and… -
What are the latest trending issues shaping tech and ops sourcing within the banking, financial services, and insurance (BFSI) sector? During this virtual roundtable Everest Group analysts guided a dynamic discussion on the most impactful sourcing…
-
Post-quantum cryptography (PQC) has become essential for enterprises to protect against future quantum-enabled attacks and secure digital assets and sensitive data. Read on to discover providers’ crucial role in preparing enterprises for PQC. Reach out to…
-
Evolution in the IT function is inevitable. The very nature of technology is constantly shifting. Sourcing teams can better manage value from emerging technologies across the adoption cycle, from Research and Development (R&D) and exploration to…
-
The next evolution of technology is upon us, and business leaders are racing to understand new concepts like Web 3.0 and Metaverse – both generating strong reactions from hype acceptance to extreme cynicism. Regardless, organizations that…
-
The belief that quantum computing is futuristic and will mature years into the future is a myth. Market developments and activities on quantum computing in the last couple of years have proved that. It will mature…
No results were found matching your search request.
Clear FiltersHere are some steps you can take to help find what you’re looking for:
Refine your search terms
Make sure your keywords are spelled correctly, try using different terms, avoid abbreviations, or consider more general language. You can also visit our FAQ page for a list of advanced search techniques.
Questions?
Need help? Insights, support, and answers – just a question away.
Let’s ConnectOr visit our FAQs
Items per page