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      Kriti Gupta

      Vice President
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director
      Chinmay Pathak

      Chinmay Pathak

      Practice Director
      Laqshay Gupta

      Laqshay Gupta

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      Vyom Nagaich

      Vyom Nagaich

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      Cloud a Vital Enabler in Enterprise-Scale AI in BFSI

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      Ronak Doshi

      Ronak Doshi

      Partner
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director
      Kriti Gupta

      Kriti Gupta

      Vice President
      Chinmay Pathak

      Chinmay Pathak

      Practice Director
      Laqshay Gupta

      Laqshay Gupta

      Senior Analyst
      Vyom Nagaich

      Vyom Nagaich

      Senior Analyst
      Rakshit Gupta

      Rakshit Gupta

      Analyst

      BFSI’s Shift from Cloud Adoption to Cloud Optimization

    • Market Insights™
      Dec. 15, 2025
      Ronak Doshi

      Ronak Doshi

      Partner
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director
      Kriti Gupta

      Kriti Gupta

      Vice President
      Chinmay Pathak

      Chinmay Pathak

      Practice Director
      Laqshay Gupta

      Laqshay Gupta

      Senior Analyst
      Vyom Nagaich

      Vyom Nagaich

      Senior Analyst
      Rakshit Gupta

      Rakshit Gupta

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      5 Strategic Ecosystem Collaboration Pillars to Maximize BFSI Cloud Value

    • Thematic Report
      Nov. 28, 2025
      Ronak Doshi

      Ronak Doshi

      Partner
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director
      Kriti Gupta

      Kriti Gupta

      Vice President
      Chinmay Pathak

      Chinmay Pathak

      Practice Director
      Laqshay Gupta

      Laqshay Gupta

      Senior Analyst
      Vyom Nagaich

      Vyom Nagaich

      Senior Analyst
      Rakshit Gupta

      Rakshit Gupta

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      Cloud-First Financial Future – How Banking, Financial Services, and Insurance (BFSI) Enterprises can Accelerate Transformation with Hyperscalers​

      BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer…
    • Viewpoint
      Aug. 29, 2025
      Sumit Kumar

      Sumit Kumar

      Vice President
      Prashray Kala

      Prashray Kala

      Partner

      Risk Radar Newsflash | Keep Call Centers in America Act 2025: Firms Should Prepare for Potential Policy Shifts on Offshoring

      In July 2025, the US Senate introduced the bipartisan Keep Call Centers in America Act of 2025 bill. Although still pending, the bill signals a potentially significant policy shift designed to limit the offshoring of US…
    • Event
      April 22, 2025
      Khushboo Hanjura

      Khushboo Hanjura

      Senior Analyst
      Sumit Kumar

      Sumit Kumar

      Vice President
      Bhanushee Malhotra

      Bhanushee Malhotra

      Vice President
      Harshit Mittal

      Harshit Mittal

      Practice Director

      Sourcing Leaders: Key Locations Trends to Know for Outsourcing and Offshoring Decisions

      In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance…
    • Executive Briefs
      Dec. 16, 2024
      Amy Fong

      Amy Fong

      Partner
      Parul Jain

      Parul Jain

      Vice President
      Kushagra Singh

      Kushagra Singh

      Practice Director
      Khushboo Hanjura

      Khushboo Hanjura

      Senior Analyst
      Mudra Jain

      Mudra Jain

      Senior Analyst

      Managing the Hybrid Offshore Resource Model: Navigating Evolution and Future Trends

      Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
    • Market Insights™
      Sep. 12, 2024
      Parul Jain

      Parul Jain

      Vice President
      Shivam Arora

      Shivam Arora

      Senior Analyst
      Mihir Bade

      Mihir Bade

      Senior Analyst

      Impact Sourcing in Africa

    • Event
      May 02, 2024
      Sumit Kumar

      Sumit Kumar

      Vice President
      Bhanushee Malhotra

      Bhanushee Malhotra

      Vice President
      Ricky Sundrani

      Ricky Sundrani

      Partner
      Victoria Folbigg

      Victoria Folbigg

      Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services

      As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including…
    • Viewpoint
      Sep. 30, 2021
      Ronak Doshi

      Ronak Doshi

      Partner
      Pranati Dave

      Pranati Dave

      Vice President
      Kriti Gupta

      Kriti Gupta

      Vice President

      Cloud Driving the Future of Banking and Financial Services

      Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market…
    • Viewpoint
      March 23, 2020
      Parul Jain

      Parul Jain

      Vice President
      Hrishi Raj Agarwalla

      Hrishi Raj Agarwalla

      Vice President

      2020 Location Predictions: Confronting the Impending Slowdown

      Everest Group’s predictions that the global services market would experience slightly lower growth in 2019 over 2018, both in terms of revenue and headcount, have been proven correct. Enterprises have been increasingly leveraging their locations strategies…
    • PEAK Matrix®
      June 28, 2019
      Aaditya Jain

      Aaditya Jain

      Partner
      Ronak Doshi

      Ronak Doshi

      Partner
      Kriti Gupta

      Kriti Gupta

      Vice President
      Supratim Nandi

      Supratim Nandi

      Practice Director
      Sarweshwer Gupta

      Sarweshwer Gupta

      Senior Analyst

      Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud

      The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…

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