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Parul Jain
Vice President
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Ashray Kumar
Senior Analyst
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Executive Briefs Dec. 16, 2024
Managing the Hybrid Offshore Resource Model: Navigating Evolution and Future Trends
Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,… -
Location Spotlight Oct. 25, 2024
Location Spotlight – Davao City, Philippines
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
Market Insights™ Oct. 24, 2024
Price Movements in Deals Are Not Keeping Pace with Underlying Cost Changes
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Event Oct. 17, 2024
Navigating Cost and Price Dynamics in Volatile Markets
Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it… -
Webinar Deck Oct. 17, 2024
Webinar Deck: Navigating Cost and Price Dynamics in Volatile Markets
Often, deal conversations are impacted by cost and margin pressures across geographies. Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it… -
Market Insights™ Sep. 12, 2024
Impact Sourcing in Africa
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Market Insights™ Sep. 12, 2024
Africa’s Markets Vary Significantly in Talent and Financial Attractiveness
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Market Insights™ Sep. 12, 2024
Drivers of Global Service Delivery Growth in Africa
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Market Insights™ Sep. 12, 2024
Africa Global Services Market Overview
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What makes Lithuania an attractive destination for global services delivery in the Nearshore Europe region? Watch Everest Group experts Sumit Kumar, Practice Director, and Gunjan Mundra, Senior Analyst, for an insightful LinkedIn Live session exploring the benefits…
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Thematic Report Aug. 30, 2024
Tapping into the Ripe African Global Services Delivery Market
Africa is poised to become a key IT-BP outsourcing destination, offering a vast, untapped opportunity for global services. A large young talent pool, multilingual capabilities, and significant cost advantages drive this shift. Africa's time zones, in… -
Location Spotlight Aug. 14, 2024
Location Spotlight – Monterrey, Mexico
Everest Group’s Location Spotlight reports offer a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
Market Insights™ Aug. 13, 2024
IT-ADM Services Delivery from Poland – 2024
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Market Insights™ Aug. 13, 2024
CXM Services Delivery from Poland – 2024
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Market Insights™ Aug. 13, 2024
F&A Services Delivery from Poland – 2024
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Viewpoint Aug. 13, 2024
Risk Radar Newsflash | Political Crisis in Bangladesh Intensifies: Firms Should Accelerate Migrating Critical Operations
On August 5, 2024, Bangladesh faced a major political crisis when Prime Minister Sheikh Hasina resigned and fled the country. Hasina, who has led the Awami League Party and served five terms in office, resigned amid… -
Location Spotlight July 31, 2024
Location Spotlight – Tri-city, Poland
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
Thematic Report July 29, 2024
Service Provider Compass™ – Global Services Delivery from Poland
Everest Group’s Service Provider Compass reports offer multiparameter insights into providers’ presence, scale, and prominence for leading service providers in specific delivery locations. This report series integrates primary and secondary research data, focusing on the scale… -
Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid…
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Market Insights™ July 04, 2024
Egypt’s Key Geographies Served
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