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Viewpoint March 31, 2026
Driving Agility and Business Value through AI-native, Unified Procurement Platforms
To keep pace with macroeconomic uncertainties, supply chain volatility, and growing business expectations, procurement leaders must deliver more than operational efficiency. The modern mandate calls for agility, intelligence, and measurable value. However, fragmented systems, siloed workflows,… -
Viewpoint March 25, 2026
From Spend Visibility to Spend Intelligence: How AI is Rewiring Procurement Decision-making
Procurement has historically focused on cost savings and operational efficiency, supported by spend visibility and reporting tools. However, AI advances are fundamentally reshaping this model by enabling continuous, intelligence-driven procurement decision-making. Agentic AI introduces autonomy into… -
The procurement technology landscape is expanding at a pace that reflects more than incremental digitization. Across sourcing, contracting, spend intelligence, vendor management, and accounts payable solutions, providers are proliferating, capital is flowing, and enterprises are broadening their digital roadmaps. This proliferation has resulted in a diverse technology landscape marked by: Traditional integrated suites anchoring…
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Procurement is at a pivotal inflection point. After a decade of digital transformation focused on automation, compliance, and analytics, many organizations have reached a plateau where process automation remains rule-based and heavily dependent on human intervention…
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State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
Viewpoint Aug. 13, 2024
Risk Radar Newsflash | Political Crisis in Bangladesh Intensifies: Firms Should Accelerate Migrating Critical Operations
On August 5, 2024, Bangladesh faced a major political crisis when Prime Minister Sheikh Hasina resigned and fled the country. Hasina, who has led the Awami League Party and served five terms in office, resigned amid… -
State of the Market April 10, 2024
Risk Watch 2024: Potential Repercussions of an Unpredictable World on Global Services Delivery
Risk Watch 2024: Potential Repercussions on Global Services Delivery in an Unpredictable World interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided… -
Event Feb. 27, 2024
Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features?
Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. However, the supplier management technology landscape is complex. Technology providers have varying capabilities and focus areas within the supplier… -
Thematic Report Feb. 27, 2024
Webinar Deck: Decoding Supplier Relationship Management Technologies: What are the Best-in-class Functionalities and Features?
Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. However, the supplier management technology landscape is complex. Technology providers have varying capabilities and focus areas within the supplier… -
Location Spotlight Sep. 28, 2023
Location Spotlight – Indonesia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
State of the Market April 11, 2023
Risk Watch 2023: Tracking Risks in a Volatile and Uncertain World of Global Services Delivery
The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –… -
Location Spotlight March 24, 2023
Location Spotlight – Singapore
Everest Group’s Location Spotlight reports provide a concise, and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to… -
State of the Market Dec. 29, 2022
Global Locations State of the Market 2022 – Key Trends Shaping the Landscape
The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and… -
Location Spotlight Aug. 08, 2022
Parul Jain
Vice President
Azaan Nazer
Senior AnalystLocation Spotlight – Malaysia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
The Global Locations State of the Market Report 2022 describes the global services locations landscape and interprets location-related developments and trends to design a best-fit locations portfolio strategy. The overall report has three parts – Key…
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PEAK Matrix® March 29, 2022
Parul Jain
Vice President
Vasu Kalra
Senior Information SpecialistGlobal Locations State of the Market Report 2022: Talent Drives Locations Strategies | Locations PEAK Matrix®
As the global services market witness an uptick in activity in 2021, the year 2022 looks positive from a growth perspective. Offshoring/nearshoring has seen an uptick as enterprises have embarked on a road to recovery post… -
Location Spotlight Jan. 07, 2022
Parul Jain
Vice President
Aditi Garg
Senior Information Specialist
Harshit Gupta
Senior AnalystLocation Spotlight – Sri Lanka
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
PEAK Matrix® Nov. 24, 2021
Global Locations State of the Market Report 2021: Embracing Uncertainties in a Disrupted World | Locations PEAK Matrix®
The pandemic-induced slowdown subdued the global services market’s growth in 2020. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong recovery, increased demand for… -
Location Spotlight July 22, 2021
Parul Jain
Vice President
Surbhi Gupta
Senior AnalystLocation Spotlight – Thailand
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
Location Spotlight April 30, 2020
Parul Jain
Vice PresidentLocation Spotlight - Indonesia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
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