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  • NEW
    Viewpoint
    Aug. 04, 2026

    In this Viewpoint, we provide a comparative, decision-oriented view of Africa as a global services destination and benchmark seven key markets: Egypt, Morocco, South Africa, Tunisia, Senegal, Ghana, and Kenya. The report is designed to help…
  • NEW
    Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Thematic Report
    July 22, 2026

    Healthcare providers are increasingly viewing Revenue Cycle Management (RCM) operations outsourcing as a strategic capability that supports revenue optimization, operational resilience, and long-term growth. Financial pressures, persistent workforce shortages, reimbursement complexity, and growing adoption of AI…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • Viewpoint
    July 02, 2026

    Healthcare organizations continue to face mounting financial, operational, and workforce pressures while seeking technology investments that improve efficiency, strengthen revenue integrity, and support better clinical outcomes. Against this backdrop, IKS Health’s acquisition of TruBridge represents a…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Market Insights™
    May 19, 2026

  • Blog
    May 19, 2026

    When IKS Health announced its agreement to acquire TruBridge on April 23, 2026, the market reacted with a sharp pop in stock. Together, the combined entity brings revenue cycle management, predictive analytics, and EHR capabilities to support over…
  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Tech Launch Perspective
    May 15, 2026

    As enterprises scale AI workloads, infrastructure complexity and workload diversity continue to increase. Industry focus is shifting beyond training toward large-scale inference, where enterprises require reliable, low-latency, and scalable AI serving capabilities. This shift requires distinct…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    April 20, 2026

  • PEAK Matrix®
    April 15, 2026

    Healthcare providers are navigating sustained financial pressures driven by rising labor costs, reimbursement uncertainty, and increasing patient financial responsibility. In this environment, revenue cycle management has become central to maintaining financial stability and improving cash flow…
  • Blog
    April 10, 2026

    For most of the last decade, enterprise application development was evaluated along a familiar axis: how fast can you ship, how much manual coding is required, how well does it integrate, and how reliable and maintainable the…

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