• Event
    Aug. 05, 2025

    The world of consulting and managed services is undergoing a seismic shift driven by macroeconomic uncertainty, reduced discretionary spending, evolving regulatory demands, and the explosive rise of AI. These forces are reshaping how clients prioritize their…
  • LinkedIn Live
    Feb. 14, 2024

    In our recent 2024 Key Issues Survey, we discovered that price and cost pressures continue to be the top priority for enterprises. In this engaging LinkedIn Live session, our pricing experts revealed insights from the Everest…
  • Blog
    Feb. 24, 2023

    By starting with four basic elements in agreements, buyers can realize the transformation objectives they desire but often struggle to achieve from their outsourcing relationships. Read on to learn recommendations from our findings evaluating sourcing proposals…
  • Webinar Deck
    April 12, 2022

    On April 12, Everest Group hosted a webinar titled, "Outsourcing Pricing: 3 Pitfalls and 2 Unknowns Enterprises Need to Know in 2022." The market for outsourced services has changed drastically in the past twelve months. With…
  • Thematic Report
    July 14, 2017

    PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights into contemporary outsourcing trends…
  • Thematic Report
    April 13, 2017

    PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights into contemporary outsourcing trends…