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  • NEW
    PEAK Matrix®
    Oct. 14, 2026

    Agentic AI is reshaping enterprise automation by introducing more autonomous, context-aware, and adaptive execution across business processes. As organizations combine AI agents with Robotic Process Automation (RPA), Application Programming Interfaces (APIs), applications, and human users, automation…
  • PEAK Matrix®
    Sep. 21, 2026

    Digital Interaction Intelligence (DII) provides companies with a fact-based view of how employees interact with applications and execute work. By capturing user actions and associated metadata across desktops, DII solutions can reconstruct tasks and processes, identify…
  • Provider Compendium
    Sep. 04, 2026

    Process mining drives operational excellence by facilitating enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…