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Showing 17 results
  • Innovation Watch
    Sep. 24, 2026

    Agentic analytics represents how enterprise analytics is evolving, bringing together data, Business Intelligence (BI), and AI to support data preparation, conversational exploration, visualization, insight generation, and action. As enterprises move beyond static reporting and manual analysis,…
  • Innovation Watch
    Feb. 02, 2026

    AI-powered decision intelligence marks a pivotal shift in enterprise architecture, moving beyond traditional analytics and Business Intelligence (BI) tools toward systems that can simulate, optimize, and operationalize decisions in near real time. These solutions enable enterprises…
  • Market Insights™
    July 29, 2024

  • Provider Compendium
    Nov. 24, 2023

    The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and…
  • PEAK Matrix®
    Oct. 20, 2023

    The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and…
  • Thematic Report
    July 30, 2021

    Banking, Financial Services, and Insurance (BFSI) firms are under increasing pressure to operate sustainably and be mindful of their economic, social, and environmental impact. Regulatory push, changing demographics, risk mitigation, and surge in brand equity have…
  • PEAK Matrix®
    June 28, 2019

    The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
  • Viewpoint
    Aug. 02, 2018

    In this era of digital disruption, attracting and retaining customers through enhanced Customer Experience (CX) practices are top of mind with corporate leadership. But what about Employee Experience (EX)? Higher employee satisfaction certainly results in a…
  • Thematic Report
    Aug. 31, 2017

    Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
  • PEAK Matrix®
    Jan. 19, 2017

    Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. As they march against the industry headwinds, they are looking to improve…
  • PEAK Matrix®
    Dec. 27, 2016

    The need to deliver personalized services, manage dynamic regulatory environment and emerging risks, and contain costs are driving the adoption of big data & analytics in the global banking industry. Banks are geared up to process…
  • PEAK Matrix®
    Dec. 28, 2015

    Introduction The banking industry is grappling with changing regulations, threat from non-traditional financial service firms, rising cost pressures, and demanding customers. Banks are investing in solutions to manage risk, regulations, expenditures, develop customer insights, and improve…
  • PEAK Matrix®
    Dec. 28, 2015

    Introduction The insurance industry is grappling with increasing customer expectations, eroding margins & pricing pressures, an uncertain economy, and increasing regulatory requirements. Insurers are actively looking for opportunities to leverage the vast volumes of available data,…
  • PEAK Matrix®
    Nov. 24, 2015

    Introduction Insurance firms are investing in mobility solutions to improve customer intimacy, contain cost, and empower the workforce to drive efficiencies and deliver better customer experience. The convergence of mobility technologies with other digital technologies such…