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Viewpoint Oct. 07, 2026
The Intelligent Operations Imperative in Life and Annuity (L&A) Insurance
Life and Annuity (L&A) insurers face a widening gap between transformation activity and measurable enterprise impact. Strong demand, rising customer and distributor expectations, specialist talent constraints, increasing AI governance requirements, and legacy technology estates are placing… -
PEAK Matrix® Sep. 24, 2026
Insurance Intermediaries Operations PEAK Matrix® Assessment 2026
Insurance intermediaries are entering a new transformation cycle as broker consolidation, Managing General Agent (MGA) and Managing General Underwriter (MGU) expansion, margin pressure, talent constraints, and regulatory scrutiny increase the need to modernize fragmented operations. Agencies,… -
Voice of the Customer Sep. 18, 2026
Voice of the Customer (VoC): Property and Casualty (P&C) Insurance Technology
Property and Casualty (P&C) insurers and Managing General Agents (MGAs) continue to modernize their technology environments to enhance underwriting precision, claims efficiency, operational resilience, and customer experiences while managing costs, regulatory demands, skills gaps, and legacy… -
PEAK Matrix® June 01, 2026
Guidewire Services PEAK Matrix® Assessment 2026
P&C insurers are intensifying core modernization efforts to improve underwriting agility, claims outcomes, product speed, operational resilience, and data-driven decision-making. As Guidewire continues to reinforce its position as a leading P&C insurance core platform, the next… -
Tech Launch Perspective May 20, 2026
Insurance Technology – Review of Equisoft’s Amplify Product Launch
Life and Annuity (L&A) insurers are increasingly investing in modernization initiatives to replace legacy policy administration environments, improve operational efficiency, and support digitally enabled customer experiences. This report explores Equisoft’s recent strategic announcements, including the launch… -
PEAK Matrix® March 30, 2026
Duck Creek Services PEAK Matrix® Assessment 2026
Property and Casualty (P&C) insurers are intensifying their focus on modernizing core systems to improve underwriting performance, enhance claims outcomes, and enable faster product innovation. As cloud adoption accelerates, Duck Creek has emerged as a strategic… -
Provider Recognition March 23, 2026
Top 50™ Life and Annuities (L&A) Insurance Technology Providers 2026
The Life and Annuities (L&A) insurance industry is entering a new phase of technology-led transformation, as insurers move beyond point digitalization toward enterprise-wide modernization powered by AI, data, and cloud. Core systems are being re-architected to… -
Voice of the Customer March 12, 2026
Voice of the Customer (VoC): Insurance Customer Experience Orchestration Platforms (CXOPs)
Customer experience has become a central pillar of insurance transformation as carriers respond to rising policyholder expectations, digital-first competition, and stricter regulatory scrutiny. Insurers are investing in customer experience orchestration platforms to modernize high-volume journeys such… -
Provider Recognition March 11, 2026
Top 50™ Property and Casualty (P&C) Insurance Technology Providers 2026
The global Property and Casualty (P&C) insurance technology market continues to evolve as insurers modernize core systems, embed AI across the value chain, and strengthen ecosystem partnerships to drive speed, accuracy, and resilience. As carriers respond… -
Provider Compendium Jan. 09, 2026
Underwriting Orchestration for Property and Casualty (P&C) Insurance Products – Provider Compendium 2026
The need to streamline complex workflows, meet broker and customer demands, and expand distribution channels is accelerating digital transformation in Property and Casualty (P&C) insurance underwriting. Traditional methods reliant on fragmented tools and manual processes are… -
Tech Provider Spotlight Dec. 19, 2025
Tech Provider Spotlight: Marketing Technology in Banking, Financial Services, and Insurance (BFSI)
Banking, Financial Services, and Insurance (BFSI) enterprises are fundamentally transforming customer engagement, driven by rising expectations for personalized, timely, and compliant communication. Traditional marketing environments – limited by fragmented data, manual content workflows, and siloed tools… -
PEAK Matrix® Dec. 01, 2025
Insurance Customer Experience Orchestration Products (CXOP) PEAK Matrix® Assessment 2025
Rising customer expectations, pressure to reduce service costs, and the need for faster product iteration are reshaping how insurers orchestrate experiences across acquisition, onboarding, servicing, and claims. As carriers modernize front ends alongside legacy cores, cloud-native… -
PEAK Matrix® Dec. 01, 2025
Underwriting Orchestration for Property and Casualty (P&C) Insurance – Products PEAK Matrix® Assessment 2025
The Property and Casualty (P&C) insurance sector is rapidly transforming as carriers respond to rising distribution complexities, elevated customer expectations, and demand for faster, smarter underwriting. Traditional processes, fragmented tools, manual triage, and disconnected data are… -
Thematic Report Nov. 28, 2025
Cloud-First Financial Future – How Banking, Financial Services, and Insurance (BFSI) Enterprises can Accelerate Transformation with Hyperscalers
BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer… -
Provider Compendium Nov. 21, 2025
Property and Casualty (P&C) Insurance IT Services – Provider Compendium 2025
The Property and Casualty (P&C) insurance sector is undergoing a fundamental IT-driven transformation, spurred by the growing impact of climate risks, inflationary pressures, regulatory complexities, and demand for digital-first customer experiences. This compendium explores how insurers… -
Thematic Report Nov. 03, 2025
Sourcing Best Practices in Life and Annuity (L&A) Insurance Market 2025
The Life and Annuity (L&A) insurance market is fundamentally shifting in sourcing approaches, moving beyond legacy cost-saving models to prioritize agility, innovation, and resilience. This report examines how macroeconomic uncertainties, talent shortages, and evolving customer expectations… -
Provider Compendium Oct. 24, 2025
Property and Casualty (P&C) Insurance BPS Provider Compendium 2025
The Property and Casualty (P&C) insurance industry is rapidly transforming, driven by volatile market conditions, cost pressures, and increasing operational complexities. As insurers strive for profitable growth and agility, they are reconfiguring core operations and sourcing… -
PEAK Matrix® Oct. 15, 2025
Property and Casualty (P&C) Insurance IT Services PEAK Matrix® Assessment 2025
The Property and Casualty (P&C) insurance industry is in the middle of an IT-led transformation, driven by escalating claims from climate events, volatile risk exposures, inflationary pressures, and increasingly sophisticated expectations from both customers and regulators.… -
Provider Compendium Oct. 08, 2025
Life and Annuity (L&A) Insurance Core Technology Products - Provider Compendium 2025
North American Life and Annuity (L&A) insurers are under increasing pressure to enhance user experiences, improve operational efficiencies, and future-proof their core systems. Across individual life and group life and benefits lines, carriers are investing in… -
Thematic Report Sep. 12, 2025
Agentic AI in Insurance 2025
Agentic AI signals a structural step-change for insurers: from task-level automation and copilots to autonomous, multi-step systems that set goals, orchestrate workflows, and adapt in real time. Building on modern data platforms, ML, and gen AI,…
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