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Nisha Krishan
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Paritosh Doshi
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Technology Awareness Deep Dive June 29, 2026
The Heat Barrier: How Cooling Will Define the Future of AI Infrastructure
This report examines the evolution of data center cooling as it becomes a foundational enabler of AI-scale infrastructure by supporting the rapid growth of graphics processing unit-intensive workloads, High-performance Computing (HPC) workloads, and machine learning workloads. The… -
Viewpoint June 11, 2025
Systems of Execution in Marketing: Orchestrating Brand, Experience, and Conversion in Real-time
As marketing becomes more digital, dynamic, and data-intensive, enterprises face growing pressure to deliver personalized, real-time experiences that drive measurable results. Traditional systems of record and engagement merely store data or manage interactions, but they do… -
Thematic Report May 26, 2025
Agentic AI: The New Operating System for Marketing and Experience
Agentic AI is redefining the future of marketing and Customer Experience (CX). Unlike traditional AI, which requires human initiation, agentic AI systems are autonomous, goal-driven agents capable of managing CX and marketing workflows end-to-end – acting,… -
Discovery March 04, 2025
SciTech Discoveries – Information and Communications Technology – February 2025
Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem… -
Discovery Jan. 31, 2025
SciTech Discoveries – Information and Communications Technology – January 2025
Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem… -
Provider Compendium Dec. 23, 2024
Adobe Services – Provider Compendium 2024
As enterprises increasingly focus on delivering personalized experiences at scale, AI has become a key enabler in transforming customer data activation, scalable content supply, and marketing operations. Adobe remains a leader in experience services, leveraging AI-driven… -
State of the Market Nov. 15, 2024
Forging the Path to an Era of Hyper-personalization: Adobe Services State of the Market 2024
The Adobe services market is evolving rapidly, with enterprises intensifying their digital transformation efforts to deliver hyper-personalized, data-driven experiences. Adobe is at this shift’s forefront, offering an extensive portfolio across creative, experience, and document cloud solutions.… -
Thematic Report July 10, 2024
Cannes Lions 2024: How Technology is Driving Creativity to New Heights
The Cannes Lions International Festival of Creativity 2024, stood as a pivotal event, spotlighting the profound impact of technology on the creative landscape. This year, the festival emphasized on the symbiotic relationship between technological advancements and… -
PEAK Matrix® May 22, 2024
Adobe Services PEAK Matrix® Assessment 2024
Enterprises are increasingly adopting an experience-first strategy, prioritizing personalized experiences at scale. Modern consumers prefer enterprises that extend this approach beyond customer interactions to include employees, partners, and environmental considerations. Adobe continues to lead in this… -
State of the Market March 27, 2024
Decoding the Customer: Navigating the Voice of the Customer (VoC) Landscape to Truly Understand Your Customers
The Customer Experience (CX) landscape is evolving rapidly with significant changes occurring in customer behavior and expectations. Consumers have high expectations and are unlikely to return if they encounter a subpar experience. This makes it extremely… -
Provider Compendium Dec. 18, 2023
Digital Experience Platform (DXP) Products – Provider Compendium 2023
The rising digital native population demands seamless and innovative experiences driven by emerging technologies. Providing such experiences necessitates a robust and interconnected set of solutions to deliver seamless connected experiences supported by technology. The emphasis on… -
PEAK Matrix® Dec. 12, 2023
Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2023
The rising digital native population seeks seamless and innovative experiences driven by emerging technologies. Providing such connected experiences supported by technology requires a robust and interconnected set of solutions. In our digitally driven society, Digital Experience… -
Thematic Report July 19, 2023
Customer Journey Orchestration: Empowering Personalized CX Across Touchpoints
In today’s hyper-connected world, where customers actively engage with brands through various channels, including online and offline, the growing demand for seamless experiences and exceptional convenience has posed a challenge for marketers. They must effectively connect… -
Thematic Report June 06, 2023
Webinar Deck: Welcoming the AI Summer: How Generative AI is Transforming Experiences
Generative AI (GAI) technology has been around for nearly half a century. But recent developments in the maturity of AI models, faster computation power of systems, and availability of high-quality training data are redefining the technology… -
Viewpoint Jan. 31, 2023
An Enterprise Guide to Building Scalable Digital Product Experiences
The democratization of the internet has given us access to information and better tools to make informed decisions on products and services. It has also encouraged open conversations and vocalization of experiences through online forums and… -
Provider Compendium Nov. 04, 2022
Adobe Services Provider Compendium 2023
Enterprises are rapidly adopting an experience-first mindset to power personalized, scalable, and sustainable growth. However, to gain a competitive advantage, they need to ensure that their efforts are not directed to customers alone. In fact, customers… -
PEAK Matrix® Sep. 20, 2022
Adobe Services PEAK Matrix® Assessment 2022
Enterprises today are rapidly adopting an experience-first mindset to power personalized, scalable, and sustainable growth. However, to gain a competitive advantage, they need to ensure that their efforts are not directed to customers alone. In fact,… -
Provider Compendium Sep. 15, 2021
Digital Experience Platform (DXP) Products Compendium 2021
With the move toward a digitally dominant society and the emergence of digital-native consumers, Digital Experience (DX) has become paramount. Consumers regard a real-time, comprehensive, hyper-personalized, and channel-agnostic experience as a hygiene factor and not a… -
PEAK Matrix® Aug. 04, 2021
Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2021
Digital Experience (DX) has become paramount as we move toward a digitally dominant society and the emergence of a digital-native generation, which puts immense importance on experience. Consumers regard a real-time, comprehensive, hyper-personalized, and channel-agnostic experience… -
Thematic Report March 30, 2021
Customer Data Platform Trailblazers: Top 15 Startups Redefining Hyper-personalization
Enterprises have long been investing in the MarTech landscape to provide better customer experiences. However, the evolving MarTech landscape has also resulted in multiple challenges such as access to data, complexity, difficulty in integration, and talent…
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