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PEAK Matrix® Sep. 30, 2026
Life and Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2026
L&A insurers are under pressure to modernize legacy technology estates, reduce Total Cost of Ownership (TCO), respond faster to changing customer and intermediary expectations, and meet evolving regulatory requirements. Carriers are increasingly prioritizing modular core modernization,… -
Voice of the Customer Sep. 18, 2026
Voice of the Customer (VoC): Property and Casualty (P&C) Insurance Technology
Property and Casualty (P&C) insurers and Managing General Agents (MGAs) continue to modernize their technology environments to enhance underwriting precision, claims efficiency, operational resilience, and customer experiences while managing costs, regulatory demands, skills gaps, and legacy… -
Technology Awareness Deep Dive June 29, 2026
The Heat Barrier: How Cooling Will Define the Future of AI Infrastructure
This report examines the evolution of data center cooling as it becomes a foundational enabler of AI-scale infrastructure by supporting the rapid growth of graphics processing unit-intensive workloads, High-performance Computing (HPC) workloads, and machine learning workloads. The… -
Voice of the Customer May 28, 2026
Voice of the Customer (VoC): Retirements and Pensions Core Technology
Retirement and pensions enterprises are modernizing their technology stacks to improve administration accuracy, member and sponsor experiences, and operational resilience across recordkeeping, contributions, pension payroll, withdrawals, investment servicing, and advice-led engagement. Legacy administration platforms, fragmented payroll… -
Viewpoint May 28, 2026
Systems of Execution (SoE) in Insurance: Activating Agentic AI to Close the Execution Gap
The insurance industry is entering a new AI adoption phase, one where the challenge is no longer generating insights, but executing them. Despite significant investments in data platforms, analytics, and AI, most carriers struggle to translate… -
Tech Launch Perspective May 20, 2026
Insurance Technology – Review of Equisoft’s Amplify Product Launch
Life and Annuity (L&A) insurers are increasingly investing in modernization initiatives to replace legacy policy administration environments, improve operational efficiency, and support digitally enabled customer experiences. This report explores Equisoft’s recent strategic announcements, including the launch… -
Voice of the Customer May 14, 2026
Voice of the Customer (VoC): Group Life Insurance Core Technology
Group life insurers are modernizing their technology stacks to shorten implementation timelines and deliver simpler, digital-first journeys for sponsors, brokers, and members, while balancing cost, operational risk, and compliance expectations. Legacy group administration platforms and fragmented… -
Voice of the Customer May 07, 2026
Voice of the Customer (VoC): Individual Life Insurance Core Technology
Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful… -
Provider Compendium Jan. 09, 2026
Underwriting Orchestration for Property and Casualty (P&C) Insurance Products – Provider Compendium 2026
The need to streamline complex workflows, meet broker and customer demands, and expand distribution channels is accelerating digital transformation in Property and Casualty (P&C) insurance underwriting. Traditional methods reliant on fragmented tools and manual processes are… -
State of the Market Dec. 16, 2025
Property and Casualty (P&C) Insurance State of the Market 2025
Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing… -
Thematic Report Dec. 09, 2025
Insurance Fraud Market Report 2025: Navigating the AI Era of Risk, Complexity, and Collaboration
Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such… -
Provider Compendium Nov. 24, 2023
Cloud Services in Insurance – Provider Compendium 2023
The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and… -
PEAK Matrix® Oct. 20, 2023
Cloud Services in Insurance PEAK Matrix® Assessment 2023
The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and… -
PEAK Matrix® June 28, 2019
Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud
The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated… -
Thematic Report Aug. 31, 2017
Digital Force Multiplier – A Cloud Adoption Story in Banking and Financial Services: Public Cloud First
Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
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