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  • NEW
    See Us At
    July 21, 2026

    Join Prabhneet Kaur, Practice Director at Everest Group, as she moderates a discussion on how AI is transforming remote support to deliver secure, scalable, and intelligent employee experiences. Explore the future of AI-powered IT support and…
  • NEW
    Provider Compendium
    July 20, 2026

    Enterprise ITSM and ITAM markets are undergoing simultaneous structural shifts driven by AI adoption, cloud complexity, and rising expectations for measurable business outcomes. In ITSM, buyer expectations have moved decisively beyond ticketing and portal-led support. Enterprises…
  • Viewpoint
    July 13, 2026

    Enterprise work is entering a new phase in which AI is no longer limited to assisting employees with discrete productivity tasks such as drafting, summarizing, searching, or analyzing. The emergence of AI work platforms signals a…
  • Blog
    July 08, 2026

    At its 2026 Analyst and Advisor Day, Unisys made a sharper case for how it wants to compete in an Artificial Intelligence (AI)-first services market. The company moved the narrative beyond portfolio repositioning toward execution: AI…
  • PEAK Matrix®
    June 23, 2026

    The IT Asset Management (ITAM) market is at an inflection point. Platforms that once served primarily as asset repositories and audit compliance tools are now expected to function as intelligence layers across IT, finance, procurement, and…
  • Blog
    June 11, 2026

    This is the third blog in Everest Group's Future of Workforce blog series, unpacking the forces reshaping how enterprises imagine, deploy, and manage their workforce. In the first blog, we introduced digital workers: Artificial Intelligence (AI) agents…
  • PEAK Matrix®
    June 09, 2026

    Modern enterprises face growing complexity in managing IT service delivery across multi-cloud environments, distributed workforces, and expanding technology estates. Traditional ticketing and portal-based IT Service Management (ITSM) approaches are proving inadequate as organizations accelerate AI adoption,…
  • See Us At
    May 31, 2026

    Join Prabhneet Kaur, Practice Director at Everest Group, to explore how Employee Experience (EX) is evolving into a board-level priority and what it takes to build an experience-centric enterprise in the AI era. Register now Key…
  • Blog
    May 19, 2026

    Organizations have invested heavily in observability platforms, yet a quiet crisis is undermining every dashboard, and every digital experience initiative: too many endpoints remain unmanaged, and under-instrumented.   Unified Endpoint Management (UEM) is not a peripheral Information Technology (IT) concern; it is the foundation that determines whether observability produces real…
  • State of the Market
    April 28, 2026

    The digital workplace services market is entering a new phase of steady growth, driven by AI acceleration, cross-tower convergence, and a shift toward capability-led differentiation. Enterprises are no longer viewing workplace services as operational support, but…
  • Provider Compendium
    April 02, 2026

    The mid-market digital workplace services segment is witnessing accelerated modernization, as organizations recalibrate their strategies to balance technology-led innovation with cost efficiency and rapid value realization. While mirroring large enterprise trends, mid-market buyers show a stronger…
  • Viewpoint
    March 17, 2026

    The enterprise endpoint has long been the weakest link in the realm of digital transformation. While enterprises today are pouring investments into AI, still much of that intelligence stays confined to centralized servers or cloud services,…
  • Viewpoint
    March 11, 2026

    The next decade will redefine the future of work. Everest Group’s study of over 300 enterprises with annual revenues exceeding US$1 billion reveals strong strategic intent, but uneven execution. Network fragility remains widespread, AI pilots often…
  • Blog
    Feb. 12, 2026

    “Control is no longer about owning the stack - it’s about orchestrating it on your terms.” Enterprises are done with oversized, monolithic tech stacks. Mid-market firms are leading the charge toward modular, fit-for-purpose tools that are easier to deploy,…
  • Tech Launch Perspective
    Feb. 03, 2026

    Lenovo is positioning itself beyond its traditional hardware-centric identity to play a broader role in the enterprise IT ecosystem. This report evaluates Lenovo’s announcements at the Consumer Electronics Show (CES) 2026, with a focus on key…
  • Thematic Report
    Jan. 28, 2026

    As hybrid workforces, AI adoption, and employee experience become top priorities, enterprises are reevaluating the role of Digital Workplace Services (DWS) providers. This report captures insights from over 95 buyer organizations to understand current satisfaction levels…
  • PEAK Matrix®
    Jan. 21, 2026

    The need to balance next-generation, technology-led solutions with cost efficiency and rapid time-to-value is driving accelerated modernization in the mid-market segment of Digital Workplace Services (DWS). Like large enterprises, mid-market organizations increasingly prefer contextualized, domain-specific solutions…
  • Blog
    Dec. 29, 2025

    The enterprise workforce is undergoing a profound transformation driven by initiatives such as return-to-office mandates that are redrawing white-collar norms, frontline workers gaining long overdue attention, and the rise of next-generation technologies such as physical Artificial Intelligence (AI),…
  • Tech Provider Spotlight
    Dec. 23, 2025

    Enterprises are fundamentally shifting how they manage IT services and operations, driven by rising expectations for speed, accuracy, and proactive incident avoidance. Traditional tools, constrained by siloed workflows, manual troubleshooting, and fragmented visibility, no longer meet…
  • LinkedIn Live
    Dec. 04, 2025

    As AI-driven orchestration transformed the workplace, enterprises were challenged to move beyond simply keeping pace and learn how to truly thrive. In Beyond Keeping Pace: How to Thrive in the New Era of Digital Workplace, Everest…

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