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Showing 218 results
  • Market Insights™
    May 19, 2026

  • Viewpoint
    May 18, 2026

    Talent Acquisition (TA) is structurally disrupting as volatile skill demands, fragmented technology ecosystems, and human-coordinated workflows create persistent gaps between hiring needs and execution capacities. Enterprises struggle to scale TA effectively, with manual coordination across systems…
  • Market Insights™
    May 01, 2026

  • Viewpoint
    April 20, 2026

    For decades, enterprise background screening functioned as a pre-employment requirement. This approach is changing as enterprises contend with distributed workforces, faster and more complex fraud vectors (including AI-driven impersonation), and increasingly nuanced compliance obligations across geographies.…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Viewpoint
    April 01, 2026

    The enterprise talent assessment market has reached an inflection point, with a fragmented landscape of specialized tools consolidating into integrated platforms that promise broader coverage across the talent lifecycle. These assessment technology suites are increasingly positioned…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Viewpoint
    June 27, 2025

    As enterprise technology ecosystems grow increasingly complex and fragmented, legacy SIAM models are reaching their limits. The traditional SIAM function – often reactive, siloed, and under-tooled – has struggled to keep pace with the demands of…
  • Provider Compendium
    June 25, 2025

    As enterprises embrace hybrid work and respond to the evolving expectations of multigenerational workforces, rethinking digital workplace strategies has become a strategic priority. Microsoft modern work solutions, such as Microsoft Teams and other Microsoft 365 applications,…
  • Viewpoint
    May 23, 2025

    Despite the global economic downturn, enterprises continue to embrace AI, with generative AI demonstrating strong workplace transformation potential. Segments such as service desks and unified communication and collaboration have significantly advanced, leading to enterprises achieving notable…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • PEAK Matrix®
    May 14, 2025

    As enterprises embrace hybrid work models and adapt to the evolving needs of a multi-generational workforce, reimagining digital workplace strategies has become essential. With widespread global adoption, Microsoft’s modern work solutions, such as, Microsoft Teams and…
  • State of the Market
    March 28, 2025

    Amid macroeconomic uncertainties, enterprises are sharpening their focus on cost optimization and productivity. As a result, digital workplace investments are shifting from broad-scale transformations to smaller, high-impact initiatives. The rise of Copilot and agentic AI is…
  • See Us At
    March 21, 2025

    Join Udit Singh, Vice President at Everest Group, for a thoughtful discussion on AI’s impact, applications, and future strategies. AI is transforming managed workplaces, enhancing IT support, and balancing employee experience with business productivity. Register The…
  • Thematic Report
    Feb. 06, 2025

    Despite global economic challenges, political shifts, and increased returns scrutiny in 2024, enterprises remain optimistic. They focus on value creation and enhancing employee experience through workplace transformations. These transformations include generative AI, copilots, collaborative cloud tools,…
  • LinkedIn Live
    Jan. 15, 2025

    The digital workplace began with a focus on service standardization, ensuring consistency. As it evolved, priorities shifted to employee productivity, leveraging automation for efficiency and stronger alignment with business outcomes. Eventually, the emphasis moved to employee-centric…
  • Blog
    Jan. 08, 2025

    After a period of rapid growth fueled by pandemic-driven hybrid work investments, the digital workplace services market has experienced a slowdown, primarily due to global macroeconomic challenges. Despite this, notable developments are now reshaping the competitive…
  • Provider Compendium
    Dec. 12, 2024

    After a period of substantial growth, the digital workplace market has slowed, primarily due to global macroeconomic challenges. These conditions have prompted organizations to focus on maximizing the value of their prior investments. However, investment trends…

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