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Talent Acquisition (TA) is structurally disrupting as volatile skill demands, fragmented technology ecosystems, and human-coordinated workflows create persistent gaps between hiring needs and execution capacities. Enterprises struggle to scale TA effectively, with manual coordination across systems…
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For decades, enterprise background screening functioned as a pre-employment requirement. This approach is changing as enterprises contend with distributed workforces, faster and more complex fraud vectors (including AI-driven impersonation), and increasingly nuanced compliance obligations across geographies.…
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Roundtable April 16, 2026
Is GBS Ready for the Agentic AI Era? | Invite Only (Series 2)
Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI. … -
The enterprise talent assessment market has reached an inflection point, with a fragmented landscape of specialized tools consolidating into integrated platforms that promise broader coverage across the talent lifecycle. These assessment technology suites are increasingly positioned…
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Roundtable March 31, 2026
Is GBS Ready for the Agentic AI Era? | Invite Only (Series 1)
Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI. … -
LinkedIn Live Nov. 19, 2025
The Analyst Relations Playbook: Strengthen Partnerships & Influencer Impact
In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other… -
In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
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Briefings May 14, 2025
Building a Future-ready Business: Identifying Innovations for Future Success | In-person Tokyo Event
Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively… -
Conference Dec. 03, 2024
Building a Future-Ready Business: Identifying Innovations for Future Success
Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively… -
Everest Group attended nasscom GCC Conclave 2024 and returned as a Strategic Partner for the event. During the event, Everest Group hosted the roundtable: Borderless Aspirations and Beyond: GCC Leadership and Organizational Evolution Dynamics. In this…
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Conference April 18, 2024
Everest Group’s PEAK Happy Hour in DFW
Everest Group hosted an invitation-only happy hour event in DFW. The evening was an opportunity to network with industry peers in the DFW area. Clients caught up, exchanged ideas, and made new acquaintances, right here in… -
Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
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LinkedIn Live Oct. 19, 2023
The Road to GBS/GCC Leadership: Perspectives from Executive Search | LinkedIn Live
There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly… -
In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group's Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September…
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Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal…
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LinkedIn Live June 08, 2023
Rita N. Soni
Principal Analyst
Marzanne Collins
Evan Jones
Paul Steenkamp
The Impact of Impact: Effectively Measuring Impact Workers’ Metrics | LinkedIn Live
Organizations’ methods of tracking performance metrics of impact workers vary across the board. Impact measurement can be a powerful tool to inform program creation, assess effectiveness, and drive decision-making. But when it comes to the measurement… -
EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
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Event May 24, 2023
Rita N. Soni
Principal Analyst
Paul Steenkamp
Marzanne Collins
Evan Jones
Measuring the Impact of Impact Sourcing | Virtual Roundtable
In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation. Organizations’ methods of tracking performance metrics…
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