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  • NEW
    Viewpoint
    Aug. 04, 2026

    In this Viewpoint, we provide a comparative, decision-oriented view of Africa as a global services destination and benchmark seven key markets: Egypt, Morocco, South Africa, Tunisia, Senegal, Ghana, and Kenya. The report is designed to help…
  • NEW
    Blog
    Aug. 04, 2026

    Technology providers are moving from AI assistants to governed Systems of Execution (SoE) that coordinate decisions, people, agents, and actions across regulated BFSI workflows.   Recent announcements across banking, payments, lending, wealth, financial crime, underwriting, and claims point in the same direction: providers…
  • Executive Briefs
    July 29, 2026

    The Service Provider Health Check is a quarterly report that assesses leading IT-BP and engineering providers’ financial and operational health. It provides enterprises with key insights for Request for Proposal (RFP) evaluations, contract negotiations, and risk…
  • Voice of the Customer
    July 28, 2026

    Financial institutions are moving Know Your Customer (KYC) from periodic customer checks toward connected, evidence-led workflows that support onboarding, due diligence, remediation, and ongoing reviews. Synthetic identities, deepfakes, complex ownership structures, and rising scrutiny of records…
  • Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Webinar
    July 23, 2026

    AI has reconfigured operating models, service delivery, and technology investments. As a result, BFSI organizations are rethinking how operations are designed, delivered, and managed. As organizations seek to reduce the total cost of operations while improving…
  • Executive Briefs
    July 23, 2026

    The Service Provider Health Check – Business Process Services (BPS) is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for Request for Proposal (RFP) evaluations, contract negotiations,…
  • Blog
    July 21, 2026

    Artificial Intelligence (AI) is becoming a standard capability across wealth management technology platforms. Advisor copilots, automated meeting preparation, document generation, portfolio insights, and conversational interfaces are increasingly appearing across provider offerings. in The more complex challenge for wealth management…
  • Innovation Watch
    July 14, 2026

    Agentic AI is becoming an important capability in wealth management technology as firms look to improve productivity, decision coordination, and operational scalability across increasingly complex advisory and servicing models. Wealth management firms operate in an environment…
  • Blog
    July 09, 2026

    Recent moves by Temenos, FIS, and Backbase point to a significant shift in banking technology strategy. Over the past few weeks Temenos acquired additiv, a Swiss fintech specializing in wealth orchestration, FIS partnered with InvestCloud to deliver an Artificial Intelligence (AI)-powered advisor workspace…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Blog
    June 18, 2026

    Financial Crime compliance is becoming one of the clearest tests of whether Agentic Artificial Intelligence (AI) can move from enterprise experimentation to regulated execution.  Financial Crime Compliance (FCC) teams operate in high-volume, evidence-heavy, policy-led environments where investigators still spend significant time gathering data, reviewing customer…
  • Market Insights™
    June 16, 2026

  • Provider Recognition
    June 16, 2026

    What is the Everest Group BPS Top 50™? The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and Year-on-Year (YoY) growth.…
  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Quarterly Earnings Analysis
    June 05, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…
  • Quarterly Earnings Analysis
    May 28, 2026

    Everest Group’s Quarter Earnings Analysis reports deliver in-depth assessments of providers’ quarterly financial performance from a financial analyst’s perspective. They consider publicly available disclosures as well as proprietary models to offer a well-rounded evaluation of providers’…

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