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  • NEW
    Webinar
    Aug. 04, 2026

    Healthcare sourcing is entering a new phase. Buyer expectations are shifting as AI changes how services are delivered, regulatory demands evolve, and outcome-based partnerships become a higher priority. Healthcare expertise, domain-led innovation, and measurable business value…
  • NEW
    Tech Launch Perspective
    July 31, 2026

    Enterprises are operating in an increasingly volatile supply chain environment, driving demand for planning platforms that can quickly adapt to disruptions, connect decisions across functions, and translate insights into measurable business outcomes. As a result, these…
  • See Us At
    July 22, 2026

    Join Ankur Verma, Vice President at Everest Group, to explore how health plans can keep pace with rapidly evolving coding, policy, and claims complexity. Discover how AI and agentic technologies are transforming edit strategies to improve…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • PEAK Matrix®
    July 01, 2026

    Healthcare payers are under growing pressure to control avoidable spend as medical cost trends, payment leakage, FWA exposure, and provider abrasion make retrospective recovery increasingly difficult to sustain. As a result, pre-payment integrity is gaining momentum…
  • Provider Compendium
    June 26, 2026

    Healthcare payers are operating in an increasingly complex environment shaped by volatile medical costs, constrained premium growth, evolving regulatory requirements, fragmented legacy systems, and continued workforce constraints. These pressures are pushing health plans to move beyond…
  • Viewpoint
    June 25, 2026

    Enterprise operations are reaching an inflection point as continuous disruptions, AI acceleration, regulatory complexities, geopolitical volatility, process fragmentation, and rising customer expectations expose the limitations of traditional operating models. Historically, operational excellence centered on efficiency, quality…
  • Viewpoint
    June 16, 2026

    Healthcare payer operations are reaching a key inflection point as demographic shifts, chronic disease growth, regulatory requirements, margin pressures, workforce shortages, and rising member expectations expose the limitations of fragmented operating models. Simultaneously, internal constraints such…
  • Tech Provider Spotlight
    June 12, 2026

    Healthcare payer risk and quality management is shifting from fragmented, retrospective, and manual workflows to integrated, evidence-led operating models. Payers are under pressure to improve risk capture, strengthen Healthcare Effectiveness Data and Information Set (HEDIS) and…
  • Viewpoint
    April 29, 2026

    Healthcare payers and providers are under increasing pressure to improve member and patient trust, reduce administrative friction, enhance Star Ratings and retention. While investments in AI, automation, analytics, cloud-native contact centers, and digital channels have accelerated,…
  • Blog
    April 28, 2026

    The marketplace is changing. Two marquee moves in July reset expectations for how large service providers will deliver operations at scale: Capgemini agreed to acquire WNS to build an agentic‑Artificial Intelligence (AI) powered intelligent operations leader,…
  • Tech Launch Perspective
    April 16, 2026

    Ivalua’s product announcements at Ivalua NOW 2026 reflect a strategic shift from embedded AI functionality toward a more extensible Source-to-Pay (S2P) platform enabled with agentic capabilities. With IVA serving as the front-end experience and IVA Studio…
  • PEAK Matrix®
    April 10, 2026

    Healthcare payers and providers are operating under sustained pressure from fragmented engagement ecosystems, rising consumer expectations, and intensifying regulatory and quality mandates. Disconnected clinical, administrative, and customer interaction systems continue to limit end-to-end visibility across member…
  • Viewpoint
    March 31, 2026

    To keep pace with macroeconomic uncertainties, supply chain volatility, and growing business expectations, procurement leaders must deliver more than operational efficiency. The modern mandate calls for agility, intelligence, and measurable value. However, fragmented systems, siloed workflows,…
  • Viewpoint
    March 25, 2026

    Procurement has historically focused on cost savings and operational efficiency, supported by spend visibility and reporting tools. However, AI advances are fundamentally reshaping this model by enabling continuous, intelligence-driven procurement decision-making. Agentic AI introduces autonomy into…
  • Blog
    March 17, 2026

    For years, procurement was defined by one outcome: savings achieved through negotiations, competitive bidding, and benchmarking. Later, technology -driven efficiency became an additional priority. With this, the performance improved, but the perception did not. Procurement remained operational, important, yet rarely strategic.  Now, the shift is unmistakable. Agentic Artificial Intelligence (AI) is changing…
  • PEAK Matrix®
    Feb. 19, 2026

    Healthcare payers are navigating volatile medical costs, limited premium growth, and fragmented legacy systems. At the same time, regulatory and quality requirements are intensifying, with the Centers for Medicare and Medicaid Services (CMS) advancing interoperability and…
  • Viewpoint
    Feb. 09, 2026

    Inventory optimization has emerged as a strategic business priority as ongoing disruptions, regulatory pressures, and demand volatility compress planning horizons and heighten execution risk across supply chains. Even with significant investments in inventory visibility, value leakage…
  • Market Insights™
    Jan. 21, 2026

  • Market Insights™
    Jan. 21, 2026

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