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  • NEW
    Roundtable
    Aug. 05, 2026

    AI is driving a fundamental shift in the technology and services market, requiring enterprises to rethink how they structure, govern, and optimize their outsourcing portfolios. Rather than focusing solely on labor arbitrage and cost reduction, sourcing…
  • NEW
    Category Strategy Templates
    July 30, 2026

    Procurement organizations are under increasing pressure to reduce costs, manage supplier risks, and maximize business value while supporting enterprise AI adoption. As organizations accelerate investments in generative AI, agentic AI, and intelligent automation, category managers need…
  • Video
    July 24, 2026

    Engage – Dallas 2026 | October 5–7 We’ve gone beyond talking the talk for AI experimentation. Now, leaders are facing the challenge of walking the walk, executing consistently at scale and delivering measurable business outcomes. Join…
  • Viewpoint
    July 13, 2026

    Enterprise work is entering a new phase in which AI is no longer limited to assisting employees with discrete productivity tasks such as drafting, summarizing, searching, or analyzing. The emergence of AI work platforms signals a…
  • Blog
    June 24, 2026

    As commercial models for Software-as-a-Service (SaaS) are changing, the evaluation process for software in enterprises must change too.  In the first two chapters of this series, we explored why traditional SaaS pricing models are increasingly under pressure and how software vendors are…
  • Executive Briefs
    June 23, 2026

    Many procurement organizations are carrying accumulated transformation debt across four key areas: skills, technology, data, and processes. Functions built for transactional execution are now expected to deliver strategic insights, govern AI-enabled workflows, manage complex supplier ecosystems,…
  • Provider Snapshot
    June 12, 2026

    Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprises…
  • Provider Snapshot
    June 12, 2026

    Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprises…
  • Risk Profile
    June 12, 2026

    This report provides Everest Group’s quarterly assessment of a service provider’s risk profile across financial, operational, governance, and reputational dimensions. It evaluates provider-related news events to assess factors impacting the provider’s risk posture, including financial performance,…
  • Risk Profile
    June 11, 2026

    This report provides Everest Group’s quarterly assessment of a service provider’s risk profile across financial, operational, governance, and reputational dimensions. It evaluates provider-related news events to assess factors impacting the provider’s risk posture, including financial performance,…
  • Viewpoint
    June 03, 2026

    Enterprise transformation is entering a new phase. The challenge is no longer access to technology, partners, or AI capabilities, but the ability to convert an expanding innovation supply into production-grade outcomes quickly, repeatedly, and with control.…
  • Roundtable
    June 03, 2026

    Most outsourcing portfolios were built for a market that rewarded scale and low-cost labor; however, that model is now starting to crack. As enterprises push for greater agility, sourcing and vendor management leaders are reassessing provider…
  • Risk Profile
    June 03, 2026

    This report provides Everest Group’s quarterly assessment of a service provider’s risk profile across financial, operational, governance, and reputational dimensions. It evaluates provider-related news events to assess factors impacting the provider’s risk posture, including financial performance,…
  • Blog
    May 29, 2026

    The SAP services market has long been shaped by cloud migration, clean-core modernization, and application managed services. At Sapphire 2026, SAP put forward a more coherent architecture for Artificial Intelligence (AI)-enabled enterprise execution as a sequel…
  • See Us At
    May 29, 2026

    As IT service delivery evolves from human-led models to AI-enabled and agentic platforms, sourcing leaders must separate marketing claims from measurable outcomes. Service providers are introducing ambitious productivity commitments tied to automation, Gen AI, and agentic AI, but…
  • Blog
    May 28, 2026

    Artificial Intelligence (AI) compression has been widely debated across the technology services industry. However, the AI also presents expansion opportunities, and this may lie deeper in the infrastructure stack.  Three recent moves by leading providers signal an emerging shift in strategy:  Cognizant’s acquisition of Astreya strengthens…
  • Thematic Report
    May 19, 2026

    As customer relationships become increasingly data-driven, CRM platforms are evolving beyond contact, account, and pipeline management into enterprise operating layers that connect sales, marketing, service, customer data, analytics, and automation. This shift has made CRM selection…
  • See Us At
    May 18, 2026

    June 15 - 16, 2026 Hyatt Regency Austin, TX We're sponsoring and exhibiting at ProcureCon IT Sourcing 2026. Come and see us at booth #105. IT procurement isn’t just about sourcing technology, it’s about managing complex…
  • See Us At
    May 13, 2026

    Join Yugal Joshi, Partner at Everest Group, to explore how enterprises can adopt continuous, value-driven, and risk-based modernization strategies to improve adaptability and long-term competitiveness. Register now What you’ll learn: How to reframe application modernization around…
  • Blog
    May 05, 2026

    What is headless architecture and why is Salesforce pushing for it now? Salesforce’s push toward Headless 360 comes as the company closes the Fiscal Year (FY) 2026 from a position of strength, supported by US$41.5 billion…

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