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  • NEW
    Viewpoint
    July 29, 2026

    Enterprise transformation is shifting from one-time modernization toward continuous, adaptive execution. Although traditional automation point solutions delivered task-level benefits, they also created operational silos, integration debt, governance challenges, and rising ownership costs. Intelligent Process Automation Platforms…
  • PEAK Matrix®
    July 09, 2026

    Process mining software analyzes process-related information, primarily event logs from Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems to a fact-based approach for discovering, monitoring, and optimizing existing processes across industries and process areas.…
  • Blog
    June 26, 2026

    Most companies deploying Artificial Intelligent (AI) face the same problem. They have more tools than ever. Individual tasks are faster, yet the fundamental way work moves through the organization remains unchanged. The knowledge worker still fills…
  • Provider Compendium
    June 26, 2026

    Healthcare payers are operating in an increasingly complex environment shaped by volatile medical costs, constrained premium growth, evolving regulatory requirements, fragmented legacy systems, and continued workforce constraints. These pressures are pushing health plans to move beyond…
  • Viewpoint
    June 16, 2026

    Healthcare payer operations are reaching a key inflection point as demographic shifts, chronic disease growth, regulatory requirements, margin pressures, workforce shortages, and rising member expectations expose the limitations of fragmented operating models. Simultaneously, internal constraints such…
  • Tech Provider Spotlight
    June 12, 2026

    Healthcare payer risk and quality management is shifting from fragmented, retrospective, and manual workflows to integrated, evidence-led operating models. Payers are under pressure to improve risk capture, strengthen Healthcare Effectiveness Data and Information Set (HEDIS) and…
  • Viewpoint
    June 02, 2026

    Healthcare payers are under pressure to modernize operations as margin compression, high medical loss ratios, regulatory mandates, cybersecurity exposure, and rising member expectations expose the limits of legacy operating models. Traditional Business-Process-as-a-Service (BPaaS) models have helped…
  • LinkedIn Live
    May 28, 2026

    What is the “context layer” for organizational AI, and what did it look like in the race to unlock enterprise value? Although autonomous AI systems were being deployed with greater frequency, organizations continued to face persistent…
  • Voice of the Customer
    May 22, 2026

    Enterprises are redefining their Master Data Management (MDM) strategies as data reliability, governance, and AI readiness become central to enterprise transformation. As organizations modernize their data architecture and scale AI, generative AI, analytics, and automation initiatives,…
  • Tech Launch Perspective
    May 19, 2026

    Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,…
  • Blog
    May 12, 2026

    As enterprises race to build their universes of sophisticated generative AI (gen AI) models and agentic solutions, the first instinct was predictable: strengthen the data foundation. The first wave of readiness was all about modernization – platforms, pipelines, vector databases – making sure Artificial Intelligence (AI) systems had enough structured fuel…
  • Blog
    April 28, 2026

    The marketplace is changing. Two marquee moves in July reset expectations for how large service providers will deliver operations at scale: Capgemini agreed to acquire WNS to build an agentic‑Artificial Intelligence (AI) powered intelligent operations leader,…
  • State of the Market
    April 09, 2026

    Enterprises are increasingly moving beyond fragmented automation deployments toward unified platforms that enable enterprise-wide transformation. Intelligent Process Automation Platforms (IPAP) integrate rules-based automation, AI-driven technologies such as IDP, generative AI, and agentic AI, along with orchestration…
  • Tech Provider Spotlight
    March 09, 2026

    Enterprises are reassessing traditional process automation approaches as business processes become increasingly non-linear and data-intensive. While deterministic, rule-based process orchestration platforms have delivered measurable gains in efficiency and standardization, they remain constrained in environments characterized by…
  • Innovation Watch
    March 03, 2026

    As enterprises accelerate AI adoption, managing and retrieving high-dimensional data has become an essential capability. Organizations are increasingly complementing and augmenting traditional databases with vector data platforms purpose-built to store and query embeddings generated through AI…
  • LinkedIn Live
    Feb. 24, 2026

    Payer operations were reaching a structural inflection point. As cost pressure, regulatory scrutiny, and AI-enabled operating models reshaped the landscape, payer leaders had to rethink how sourcing and operating design delivered measurable business outcomes. In this…
  • Blog
    Feb. 20, 2026

    UiPath’s acquisition of WorkFusion reflects the ongoing shift in automation from horizontal enablement to vertically specialized, agentic solutions. WorkFusion brings pre-built Artificial Intelligence (AI) agents designed for Financial Crime Compliance (FCC), strengthening UiPath’s presence in Banking and Financial services (BFS).  Beyond portfolio expansion, the transaction signals a broader market…
  • PEAK Matrix®
    Feb. 19, 2026

    Healthcare payers are navigating volatile medical costs, limited premium growth, and fragmented legacy systems. At the same time, regulatory and quality requirements are intensifying, with the Centers for Medicare and Medicaid Services (CMS) advancing interoperability and…
  • Innovation Watch
    Feb. 02, 2026

    AI-powered decision intelligence marks a pivotal shift in enterprise architecture, moving beyond traditional analytics and Business Intelligence (BI) tools toward systems that can simulate, optimize, and operationalize decisions in near real time. These solutions enable enterprises…
  • Provider Compendium
    Jan. 29, 2026

    As enterprises navigate mounting operational complexities and rising costs, they are increasingly investing in integrated automation platforms to drive efficiency and resilience. There is a clear market shift from point solutions toward intelligent process automation platforms…

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