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Showing 27 results
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Video
    Aug. 20, 2024

    In this video, Everest Group’s sustainability and impact sourcing experts discuss how the expansion of access to higher education in India has become a priority with successes in rural locations. Unfortunately, the same is not the…
  • July 24, 2024

    Automation has evolved from basic tasks to advanced Intelligent Automation (IA), significantly modifying enterprise operations. As enterprises aim to scale their automation capabilities, adopting a Unified Intelligent Automation Platform (UIAP) is vital. Enterprises can use gen…
  • Blog
    May 14, 2024

    Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to a NextWealth center in rural India.Stepping out of our vehicle after a six–hour trip from our office in Bengaluru, Karnataka,…
  • Thematic Report
    Jan. 18, 2024

    Despite generative AI’s decades-long exploration into generating new content, some industry leaders express optimism, while others still navigate the uncharted waters of its potential and grapple with ethical complexities. As enterprises adopt generative AI in innovative…
  • Blog
    Sep. 27, 2023

    In the biggest technology transaction of the year so far, Cisco agreed on September 21 to buy cybersecurity firm Splunk for a staggering US$28 billion. With the potential to help organizations integrate their IT operations across…
  • State of the Market
    Sep. 20, 2023

    Enterprises are recognizing the significance of application automation not only to enhance their technology stack but also to stay competitive in today’s market. As these enterprises become technologically mature, they are discovering that application automation can…
  • Provider Compendium
    Aug. 18, 2023

    In today’s market, enterprises are facing intense competition, making it even more challenging to stand out. To enhance their technology stack and maintain competitiveness in the modern business environment, many organizations are investing in application automation.…
  • Viewpoint
    July 17, 2023

    Initially, automation aimed to reduce costs and improve process efficiency. However, automation now focuses on generating business value and helping organizations become lean, resilient, and agile in response to evolving customer expectations, growing competition, and increasing…
  • PEAK Matrix®
    July 10, 2023

    The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and…
  • PEAK Matrix®
    May 24, 2023

    Enterprises face intense competition in today’s market, making it even more challenging to stand out. To enhance their technology stack and maintain competitiveness in the modern business environment, many organizations are investing in application automation. Technically…
  • Blog
    March 03, 2023

    With customer demand for financial services rising across geographies, looming recessionary fears and competition is leading enterprises to expand beyond North America and enter developing markets such as the UK, Europe, Latin America, Asia Pacific, the…
  • Thematic Report
    Feb. 08, 2023

    Banks, lenders, FinTechs, and other Banking and Financial Services (BFS) enterprises are rapidly evolving their focus. They are expanding beyond North America and establishing a presence in developing markets, such as the UK, Europe, Latin America,…
  • Thematic Report
    Oct. 27, 2022

    ESG, or Environmental, Social, and Governance, is no longer a mere buzz word in the Banking and Financial Services (BFS) sector. Regulators, both at national and international levels, are constantly attempting to widen the scope of…
  • Viewpoint
    Oct. 21, 2022

    Artificial Intelligence Operations (AIOps) – or the application of big data analytics, Machine Learning (ML), and other AI technologies to automate and improve IT operations – is driving a significant shift in the IT operations landscape…
  • Provider Compendium
    Oct. 07, 2022

    Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 27 FCC operations service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix®…

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