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Showing 165 results
  • NEW
    Voice of the Customer
    July 28, 2026

    Financial institutions are moving Know Your Customer (KYC) from periodic customer checks toward connected, evidence-led workflows that support onboarding, due diligence, remediation, and ongoing reviews. Synthetic identities, deepfakes, complex ownership structures, and rising scrutiny of records…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Blog
    June 18, 2026

    Financial Crime compliance is becoming one of the clearest tests of whether Agentic Artificial Intelligence (AI) can move from enterprise experimentation to regulated execution.  Financial Crime Compliance (FCC) teams operate in high-volume, evidence-heavy, policy-led environments where investigators still spend significant time gathering data, reviewing customer…
  • Blog
    April 24, 2026

    Financial crime and compliance (FCC) technology is entering a decisive new phase. What was once a fragmented landscape of KYC, AML, and fraud tools is rapidly converging into unified, intelligence-driven platforms. Financial institutions are no longer…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Provider Recognition
    April 15, 2026

    The Financial Crime and Compliance (FCC) technology landscape is entering a new operating era shaped by real-time payments, embedded finance, and always-on digital channels. These shifts are compressing decision windows while expanding the scope and sophistication…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Provider Compendium
    Feb. 24, 2026

    The banking and payments operations landscape is transforming as financial institutions seek to modernize legacy environments, enhance operational resilience, and address heightened regulatory and compliance requirements. This compendium presents fact-based profiles of 27 providers supporting banking…
  • Viewpoint
    Feb. 20, 2026

    Watchlist management is reaching a structural inflection point. The accelerating pace of global sanctions updates, the growth of instant payments, and heightened supervisory scrutiny are overwhelming traditional, file-based watchlist models. Regulators now expect near real-time ingestion,…
  • Blog
    Feb. 20, 2026

    UiPath’s acquisition of WorkFusion reflects the ongoing shift in automation from horizontal enablement to vertically specialized, agentic solutions. WorkFusion brings pre-built Artificial Intelligence (AI) agents designed for Financial Crime Compliance (FCC), strengthening UiPath’s presence in Banking and Financial services (BFS).  Beyond portfolio expansion, the transaction signals a broader market…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Viewpoint
    Dec. 15, 2025

    As financial crimes grow more sophisticated and regulatory scrutiny intensifies, financial institutions must fundamentally rethink how they detect and prevent money laundering. Legacy rule-based Anti-money Laundering (AML) Transaction Monitoring (TM) systems, once sufficient for compliance, are…
  • Blog
    Dec. 09, 2025

    Financial crime and compliance technology is entering a new phase. For years, institutions addressed regulatory change by adding controls, systems, and manual checks. This response created complex environments that were costly to operate, difficult to tune, and slow to adjust.   Today,…
  • Tech Launch Perspective
    Dec. 08, 2025

    In September 2025, Quantexa announced its Cloud AML platform – a SaaS-based solution built on Azure and targeted at midsize and community banks in the US. The launch reflects Quantexa’s strategy to democratize its contextual decision…
  • PEAK Matrix®
    Nov. 27, 2025

    The global banking operations market is significantly transforming, driven by continued regulatory complexities, rising customer expectations, and advances in AI and automation. Financial institutions are rethinking their sourcing models to prioritize domain-rich, technology-enabled partners that can…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • LinkedIn Live
    Nov. 11, 2025

    This session unpacked 2026’s defining FCC technology trends and how they were reshaping enterprise priorities—from AI and data-driven ecosystems to platform-based collaboration and outcome-focused compliance models. Attendees gained a clear view of how regulators, providers, and…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…

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