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After a period of rapid growth fueled by pandemic-driven hybrid work investments, the digital workplace services market has experienced a slowdown, primarily due to global macroeconomic challenges. Despite this, notable developments are now reshaping the competitive…
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Market Insights™ July 23, 2024
Generative AI Adoption Maturity Among Digital Workplace Services Providers
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Among all emerging technologies, containers have garnered the highest enterprise mindshare, as they redefine how applications are developed, deployed, run, and managed. Irrespective of whether containers are deployed on the cloud or on-premise, containers can fundamentally…
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State of the Market July 23, 2021
Aware Automation Immunity is the Key to Combat the COVID-19 Crisis
COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions… -
Blog Feb. 17, 2021
Udit Singh
Vice PresidentMeasure “Longitudinal” User Experiences to Learn What Users Want, Need, and Dislike
It would be an understatement to say that COVID-19 has significantly altered people’s personal and professional lives. On the business front, most enterprises have been struggling with business continuity challenges as they grapple with the new… -
Blog Dec. 04, 2020
Separating Facts from Fiction: Debunking the Myths Around Containers | Blog
Containers have emerged as the platform of choice for developers, with more and more enterprises adopting them for the benefits they offer, including scalability to handle increased workloads, platform-independent applications, speed and efficiency, and elimination of… -
Provider Compendium Nov. 13, 2020
Aware (Intelligent) IT Infrastructure Services Automation – Service Provider Compendium 2021
COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization… -
PEAK Matrix® Oct. 20, 2020
Aware (Intelligent) IT Infrastructure Services Automation PEAK Matrix® Assessment 2021
COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization… -
Thematic Report Jan. 31, 2019
Upcoming Contract Renewals - Cloud & Infrastructure Services 2019
Every year a large portion of the sourced services market comes back to the planning/negotiating table, as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
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