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Showing 128 results
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Conference
    Dec. 03, 2024

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • Viewpoint
    Nov. 27, 2024

    Rapid generative AI adoption across enterprise functions presents diverse opportunities and significant challenges. Organizations recognize clear pathways to enhanced productivity and new revenue streams, yet most deployments remain cautious and limited, yielding minimal rewards. Despite widespread…
  • PEAK Matrix®
    Oct. 30, 2024

    Organizations are grappling with ensuring quality and reliability in their AI applications and systems while keeping pace with rapid technology advances and evolving regulatory requirements. As AI adoption increases, enterprises need Quality Engineering (QE) service partners…
  • Market Insights™
    Aug. 12, 2024

  • Viewpoint
    July 26, 2024

    For years, technology has underpinned business growth, compelling enterprises to focus on sustainable IT for long-term success. However, despite leadership support and buy-in for sustainable IT, a significant gap exists between intention and implementation because product…
  • Market Insights™
    July 19, 2024

  • Thematic Report
    May 31, 2024

    In 2024, gen AI emerges as a vital technology, enhancing capabilities of enterprises and providers in the application services sector. Enterprises are embedding gen AI in applications to drive operational efficiency, foster business innovation, and drive…
  • Conference
    May 30, 2024

    Everest Group attended nasscom GCC Conclave 2024 and returned as a Strategic Partner for the event. During the event, Everest Group hosted the roundtable: Borderless Aspirations and Beyond: GCC Leadership and Organizational Evolution Dynamics. In this…
  • Conference
    April 18, 2024

    Everest Group hosted an invitation-only happy hour event in DFW. The evening was an opportunity to network with industry peers in the DFW area. Clients caught up, exchanged ideas, and made new acquaintances, right here in…
  • State of the Market
    April 05, 2024

    Over the years, there has been a growing emphasis on enhancing both the quality of software and the processes used to build it. This shift has prompted enterprises to transition from Quality Assurance (QA) to Quality…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Provider Compendium
    Jan. 04, 2024

    Enterprises pursuing digital transformation are exploring cutting-edge next-generation technologies to gain a competitive edge, drive business model innovation, and expand their operational capabilities. However, to achieve the desired benefits without disrupting their existing operations, implementing comprehensive…
  • Provider Compendium
    Nov. 30, 2023

    In today’s dynamic business landscape, the enterprise technology landscape is rapidly evolving, with software products taking center stage. The need for faster time-to-market is driving frequent releases and the adoption of both shift-left and shift-right approaches.…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • PEAK Matrix®
    Oct. 31, 2023

    Enterprises pursuing digital transformation are exploring cutting-edge next-generation technologies to gain a competitive edge, drive business model innovation, and expand their operational capabilities. However, to achieve the desired benefits without disrupting their existing operations, implementing comprehensive…

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