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Blog July 08, 2026
The economics of enterprise AI: why tokenomics matters
Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math. The warning signs… -
Provider Compendium Dec. 30, 2025
Quality Engineering (QE) Services – Provider Compendium 2025
Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,… -
LinkedIn Live Nov. 19, 2025
The Analyst Relations Playbook: Strengthen Partnerships & Influencer Impact
In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other… -
PEAK Matrix® Nov. 13, 2025
Enterprise Quality Engineering (QE) Services PEAK Matrix® Assessment 2025
Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,… -
Viewpoint Nov. 10, 2025
Reimagining Enterprise Quality: Leveraging AI-infused Quality Engineering Platforms for Competitive Advantage
As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent… -
Market Insights™ Nov. 05, 2025
Finance Risk Intelligence (FRI) in the F&A Technology Stack
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PEAK Matrix® Oct. 29, 2025
Quality Engineering (QE) Specialist Services PEAK Matrix® Assessment 2025
Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists… -
Viewpoint Oct. 09, 2025
Finance Risk Intelligence (FRI): Defining the Future of Risk Management in Finance and Accounting (F&A)
Finance and Accounting (F&A) teams are expected to do more than ensure compliance – they must now manage a growing array of risks while enhancing resilience and business value. Traditional risk management methods, such as periodic… -
PEAK Matrix® Aug. 12, 2025
Microsoft Business Applications Services PEAK Matrix® Assessment 2025 – Focus on CRM and ERP Services
Rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s investments in AI and its advanced capabilities, such as generative… -
Salesforce has announced the acquisition of New-Jersey based Own Company, a prominent provider of data protection and data management solutions, for approximately $1.9 billion, with this move underscoring Salesforce’s strategic commitment to expand its capabilities as…
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Provider Compendium Aug. 21, 2024
Salesforce Services – Provider Compendium 2024
While industry-specific cloud solutions serve business-specific needs, Salesforce’s focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,… -
State of the Market Aug. 13, 2024
Microsoft Business Application Services – Riding the AI Waves
Small and Midsize Enterprises (SMEs) are adopting Microsoft Business Applications to transform their operations, gain visibility, and manage end-to-end processes, including modernizing their customer experiences. In contrast, large enterprises leverage Microsoft Business Applications to strengthen their… -
Thematic Report Aug. 08, 2024
Salesforce Pulse 2024: Top Five Service Providers Delivering Superior Value
Over the past few years, Salesforce has transformed from a pure-play CRM platform to a comprehensive suite of applications, empowering enterprises. The company has shifted its focus to providing a more integrated and comprehensive customer view… -
PEAK Matrix® July 17, 2024
Salesforce Services PEAK Matrix® Assessment 2024
While industry-specific cloud solutions serve business-specific needs, Salesforce's focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,… -
Blog July 04, 2024
Abhishek Mundra
Practice Director
Arun Prateek
Senior AnalystCloud ERP Wars: Is Infor Adoption Reaching the Tipping Point?
As enterprises turn to industry-specific ERP solutions, Infor’s growing presence in the Cloud ERP market is becoming more prominent. This blog explores Infor’s strengths and challenges as it aims to compete with traditional ERPs. Reach out… -
State of the Market April 22, 2024
Oracle Cloud Applications (OCA) Services – Cloud ERP as a Catalyst to Enterprise AI Adoption
In the early 2010s, Oracle embraced the cloud wave with Oracle Cloud Applications (OCA), now known as Oracle Fusion Cloud Applications. This suite revolutionized the enterprise software market by offering a comprehensive set of cloud-based applications… -
Provider Compendium April 08, 2024
Pega Services – Provider Compendium 2024
Amid rapid digitalization and dynamic market landscapes powered by AI, enterprises worldwide are navigating the complexities of business transformation, with a strong emphasis on adopting AI, optimizing costs, and achieving rapid RoI. These enterprises seek cost-effective… -
PEAK Matrix® Feb. 27, 2024
Pega Services PEAK Matrix® Assessment 2024
Amid rapid digitalization and dynamic market landscapes powered by AI, enterprises worldwide are navigating the complexities of business transformation, placing a strong emphasis on adopting AI, optimizing costs, and achieving rapid RoI. These enterprises seek cost-effective… -
Blog Jan. 12, 2024
Abhishek Mundra
Practice Director
Arun Prateek
Senior AnalystNavigating the Challenges and Opportunities in Salesforce Industry Clouds: Service Partner Imperatives in 2024
While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities. Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Discover five essential strategies for providers… -
Viewpoint Dec. 15, 2023
Nisha Krishan
Vice President
Arun Prateek
Senior Analyst
Vaani Sharma
Senior AnalystTrailblazing through Transformation
As the technology landscape continues to evolve, the pressure on enterprises to transform and maintain a competitive edge has intensified. Transformation has emerged as a key focus area for enterprises, facilitating the development of new products…
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