• The travel, transportation, logistics, and hospitality industry was among the most severely impacted industries during the pandemic. In the next 18 to 24 months, it is expected to experience a slow, staggered, and phased recovery. The…
  • State of the Market
    July 23, 2021

    COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions…
  • Thematic Report
    Aug. 31, 2017

    Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
  • Thematic Report
    May 22, 2017

    Cutting-edge technologies, new payment methods, and the adoption of digital channels are changing the way transactions are being conducted. A new breed of players including FinTech startups, established technology giants, as well as merchants and retailers…
  • Thematic Report
    Nov. 18, 2016

    Increase in regulations, since the financial crisis of 2008, have put significant constraints on the ability of BFSI enterprises to innovate and adopt digital technologies. Evolving customer needs, pervasiveness of digital technologies such as cloud, social,…