• Who We Serve
    Back

    Who We Serve

    We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.

    Client Stories
    • Enterprises
      • Customer Experience
      • GBS / Shared Services
      • IT and Tech
      • R&D and Innovation
      • Sourcing and Vendor Management
    • Service Providers
      • Executive Leadership
      • Sales and Marketing
      • Analyst Relations
      • Pricing & Strategic Deals
    • Technology Providers
    • Industries
      • Banking and Financial services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms and Investors
      • Professional Services
      • Retail and CPG
      • Technology
  • What We Offer
    Back

    What We Offer

    Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

    All Memberships & Offerings
    • NEW Advanced SciTech
    • Featured Memberships
      • Advanced SciTech
      • CX Excellence
      • Forces & Foresight™
      • GBS / Shared Services
      • Outsourcing Excellence
      • Talent Excellence
    • Custom Decision Support
      • Location Strategy
      • Market Assessments
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent
    • Published Research
      • PEAK Matrix®
      • Pinnacle Model®
    • Analytics Platforms Memberships
      • Price Genius™
      • Talent Genius™
  • Our Expertise
    Back

    Our Expertise

    We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.

    Become a Member
    • Business Process Services
      • Customer Experience Management
      • Finance & Accounting
      • Human Resources
      • Industry-specific Processes
      • Marketing Services
      • Procurement and Supply Chain
      • Trust & Safety
    • Engineering Services
      • ER&D Services
      • Software Product Engineering Services
    • IT Services
      • Application Services
      • Cloud & Infrastructure Services
      • Cybersecurity Research Membership
      • Digital Services
      • Enterprise Platform Services (EPS)
      • Industry-specific Technology Services
    • Tech
      • Advanced SciTech
      • AI Technology
      • Digital & Next-gen
      • Generative AI
    • Sourcing
      • GBS / Shared Services/ GICs
      • Impact Sourcing
      • Outsourcing
      • Pricing Research & Metrics
    • Other
      • Sustainability
      • Talent & Locations
  • Insights
    Back

    Insights

    Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

    All Insights
    • Featured Insights
      • AI Technology
      • Generative AI
      • Sourcing Expertise
      • Sustainability
    • Blogs
    • Events
    • Market Insights™
    • In the news
  • Company
    Back

    Company

    We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

    Become a member
    • About Us
    • Leadership Team
    • Newsroom
    • Careers
  • Contact Us
  • Reports

tier 2/3

Filter

Displaying 1-10 of 12

Blogs
Growth of Digital Services in India - tier 2 and 3 cities
Automation Digital Services Shared Services / Global Business Services Centers Talent

Can Indian Tier-2/3 Cities Fit the Bill for Digital Services Delivery? | Sherpas in Blue Shirts

by Anurag Srivastava and 1 other
In the news
Forbes

The second league rules in BPO | In the News

by StaffWriter
Market Insights™
Digital Services Location Strategy

Poland’s smaller cities get into the Digital Delivery Mix | Market Insights™

by StaffWriter
Market Insights™
Automation Location Strategy Onshoring

Service Delivery Automation (SDA) Services Global Sourcing Landscape | Market Insights™

by StaffWriter
Blogs
Omni Royal Orleans
Onshoring Talent

Onshoring, Talent Development, Automation – My Top 10 Picks from RevAmerica 2015 | Sherpas in Blue Shirts

by Sakishi Garg
Blogs
John Mellencamp
Onshoring

John Mellencamp Named Honorary Everest Group Analyst of the Month | Sherpas in Blue Shirts

by Eric Simonson
Market Insights™
Onshoring

US Onshore Delivery: Tier-2/3 Cities Offer Significant Savings | Market Insights™

by StaffWriter
Blogs
World Map

Tier-2/3 Cities’ Growing Attractiveness as Promising Locations to Deliver Global Services – Can Runners Up Be Winners as Well? | Sherpas in Blue Shirts

Market Insights™

Tier-2/3 Cities in the Philippines Offer Significant Arbitrage | Market Insights™

by StaffWriter
Blogs
Globe H-1B Visa Reform

Slow Growth of GICs… Is the Model Losing Its Sheen? | Sherpas in Blue Shirts

by Ritika Dhingra and 1 other
of 2
Next

Make better business decisions

Let’s Connect

Connect

Sign Up for Insights

Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

Info

  • About Us
  • Office Locations
  • Newsroom
  • Careers
  • Equal Opportunity Employer

Explore

  • Access Reports
  • Memberships
  • Custom Decision Support
  • Published Research
  • Everest Group Market Intelligence

Help

  • Custom Decision Support
  • Using the reports portal
  • Contact Us

Policies

  • Privacy Notice
  • Terms of use
  • Legal
  • Citation Policy
  • Do Not Sell or Share My Personal Information
  • Everest Group’s Research Participation Terms

© 2025 Everest Global, Inc.

Let's Connect