- How Cost Competitive are Global In-house Centers (GICs)? | Sherpas in Blue Shirts
- Maturity-Arbitrage-Potential (MAP) Matrix™ for Transaction-Intensive BPS | Market Insights™
- Maturity-Arbitrage-Potential (MAP) Matrix™ for IT-ADM | Market Insights™
- Arbitrage Generally Sustainable for Most Locations and Functions | Market Insights™
- Tier-2/3 Cities’ Growing Attractiveness as Promising Locations to Deliver Global Services – Can Runners Up Be Winners as Well? | Sherpas in Blue Shirts
- Tier-2/3 Cities in the Philippines Offer Significant Arbitrage | Market Insights™
- Healthcare BPO in the Philippines: On the Fast Track | Market Insights™
- Philippines Records a 72% Increase in Global Services Market Share in 5 Years | Market Insights™
- Philippines Global Services Market Builds on Its Contact Center Strength | Market Insights™
- The Exploding Philippines Global Services Market | Market Insights™
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Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
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Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
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About Us
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We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
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- Who We Serve
-
How We Help
-
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
- Memberships
- Tools
- Projects
-
-
Insights
-
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
- Featured Insights
-
-
Events
-
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
- Conferences
-
-
About Us
-
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
-