• Who We Serve
    Back

    Who We Serve

    We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.

    Client Stories
    • Enterprises
      • Customer Experience
      • GBS / Shared Services
      • IT and Tech
      • R&D and Innovation
      • Sourcing and Vendor Management
    • Service Providers
      • Executive Leadership
      • Sales and Marketing
      • Analyst Relations
      • Pricing & Strategic Deals
    • Technology Providers
    • Industries
      • Banking and Financial services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms and Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • What We Offer
    Back

    What We Offer

    Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

    All Memberships & Offerings
    • NEW Advanced SciTech
    • Featured Memberships
      • Advanced SciTech
      • CX Excellence
      • Forces & Foresight™
      • GBS / Shared Services
      • Outsourcing Excellence
      • Talent Excellence
    • Custom Decision Support
      • Location Strategy
      • Market Assessments
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent
    • Published Research
      • PEAK Matrix®
      • Pinnacle Model®
    • Analytics Platforms Memberships
      • Price Genius™
      • Talent Genius™
  • Our Expertise
    Back

    Our Expertise

    We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.

    Become a Member
    • Business Process Services
      • Customer Experience Management
      • Finance & Accounting
      • Human Resources
      • Industry-specific Processes
      • Marketing Services
      • Procurement & Supply Chain
      • Trust & Safety
    • Engineering Services
      • ER&D Services
      • Software Product Engineering Services
    • IT Services
      • Application Services
      • Cloud & Infrastructure Services
      • Cybersecurity Research Membership
      • Digital Services
      • Enterprise Platform Services (EPS)
      • Industry-specific Technology Services
    • Tech
      • Advanced SciTech
      • AI Technology
      • Digital & Next-gen
      • Generative AI
    • Sourcing
      • GBS / Shared Services/ GICs
      • Impact Sourcing
      • Outsourcing
      • Pricing Research & Metrics
    • Other
      • Sustainability
      • Talent & Locations
  • Insights
    Back

    Insights

    Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

    All Insights
    • Featured Insights
      • AI Technology
      • Generative AI
      • Sourcing Expertise
      • Sustainability
    • Blogs
    • Events
    • Market Insights™
    • In the news
  • Company
    Back

    Company

    We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

    Become a member
    • About Us
    • Leadership Team
    • Newsroom
    • Careers
  • Contact Us
  • Reports

governance

Filter

Displaying 1-10 of 20

Market Insights™
5 Steps to a Well-Defined Supplier Governance Approach
Service Provider Industry

5 Steps to a Well-Defined Supplier Governance Approach | Market Insights™

by StaffWriter
Market Insights™
5 Coming Changes in GBS Operating and Governance Models
Shared Services / Global Business Services Centers

5 Coming Changes in GBS Operating and Governance Models | Market Insights™

by StaffWriter
Market Insights™
Application Support Pricing Drivers
Automation Benchmarking Pricing

Application Support Services Fee Drivers | Market Insights™

by StaffWriter
Market Insights™
Automation

The Key to Bot Value: Holistic Bot Management | Market Insights™

by StaffWriter
Market Insights™
Automation

Enterprise Challenges in Bot Adoption | Market Insights™

by StaffWriter
Market Insights™

Effective SDA Center of Excellence Governance: the SDA Pyramid | Market Insights™

by StaffWriter
Market Insights™
Pricing

Changing Expectations for Relationship Governance | Market Insights™

by StaffWriter
Market Insights™
Pricing Talent

Hybrid Sourcing Relationships Pressure Points | Market Insights™

by StaffWriter
Blogs
IT Services
IT Services

Changing Times for Governance in IT Services | Sherpas in Blue Shirts

by Achint Arora
Market Insights™
Internet of Things

From “What?” to "Wow!” | Market Insights™

by StaffWriter
of 2
Next

Make better business decisions

Let’s Connect

Connect

Sign Up for Insights

Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

Info

  • About Us
  • Office Locations
  • Newsroom
  • Careers
  • Equal Opportunity Employer

Explore

  • Access Reports
  • Memberships
  • Custom Decision Support
  • Published Research
  • Everest Group Market Intelligence

Help

  • Custom Decision Support
  • Using the reports portal
  • Contact Us

Policies

  • Privacy Notice
  • Terms of use
  • Legal
  • Citation Policy
  • Do Not Sell or Share My Personal Information
  • Everest Group’s Research Participation Terms

© 2025 Everest Global, Inc.

Let's Connect