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Blogs
CX / Customer Experience

Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog

by Aman Birari and 1 other
In the news
CX / Customer Experience

Breakdown: CX Leaders Spooked by Gen AI Data and Compliance Snafus | In the News

by Priyanka Pandey
Blogs
Financial Services Industry

Navigating the Landscape: The Cost and Benefits of Generative AI Implementation | Blog

by Vigitesh Tewary and 2 others
In the news
Service Provider Industry

Indian IT Firms Face a Tough FY24 with All Round Pressure on Revenue & Margin | In the News

by Peter Bendor-Samuel
In the news

Cutting Through the Noise: Why Now is the Time to Invest in Next-gen Technologies | In the News

by Priyanka Pandey
In the news

Gen AI and Retail: How the Industry is Harnessing Disruptive Transformation | In the News

by Priyanka Pandey
LinkedIn Live

How Will Next-gen Technologies Be Financed in CXM Delivery? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
IT Services

Five Tactics for Technology Service Providers to Guard Profit Margins Against Generative AI Impact | Blog

by Peter Bendor-Samuel and 1 other
Blogs
IT Services

Are Expectations For Gen AI Lower Than Planned? | Blog

by Peter Bendor-Samuel
In the news

Jack Madrid Sees Gen AI as Game-changer for IT-BPM Industry, Focuses on Upskilling

by Priyanka Pandey