- GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth
- GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
- A Breakfast Briefing – What Will Enterprises Expect from Gen AI and Their Service Providers?
- What Are the Big Themes in the GBS Space for 2024?
- Going Gig? Not Like Eating a Piece of Cake
- Lipstick Doesn’t Look Good on Pigs
- Service Provider Compass – CXM Services Delivery from Mexico – 2023
- Everest Group’s Service Provider Compass Framework
- Service Provider Compass – IT-ADM Services Delivery from Mexico – 2023
- Is 2024 a Year of GBS Reckoning?