- Global In-house Centers (Captives) on the Rise and Challenge Core vs Non-core
- Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™
- Navigating the GBS Course in CPG-retail-Key Challenges Today and Priorities for the Future | Market Insights™
- The Bloom is off Outsourcing-Insourcing is Increasingly a Strategy | Market Insights™
- Still Elusive but within Reach? Effective GBS Business Relationship Management | In the News
- The Talent Market’s Tight but the Candidate’s Not Right
- 12 Steps to Effective Change Management in Global Business Services
- Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations
- The GBS Model Continues to Grow, Mature, and Unlock New Levers of Value Creation | Market Insights™
- 2023 GBS Market by the Numbers | Market Insights™