Reimagine growth at Elevate – Dallas 2025. See the Agenda.

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Videos

A Breakfast Briefing | What Will Enterprises Expect from Gen AI and Their Service Providers?

by Rohitashwa Aggarwal
Videos

What Are the Big Themes in the GBS Space for 2024?

by Rohitashwa Aggarwal
Webinars
02-13-2024_Charting the GBS Course for 2024_GTP_1200x628

Charting the GBS Course for 2024: Accelerating and Sustaining Success | Webinar

On-demand Webinar

1 hour

Blogs
Shared Services / Global Business Services Centers

Going Gig? Not Like Eating a Piece of Cake | Blog

by Deborah Kops
Blogs
Shared Services / Global Business Services Centers

 Lipstick Doesn’t Look Good on Pigs | Blog

by Deborah Kops
Market Insights™
Service Provider Compass – CXM Services Delivery from Mexico – 2023
Location Strategy Outsourcing

Service Provider Compass – CXM Services Delivery from Mexico – 2023 | Market Insights™

by Mihir Sinha and 2 others
Market Insights™
Everest Group’s Service Provider Compass Framework
Location Strategy Outsourcing Service Provider Industry

Everest Group’s Service Provider Compass Framework | Market Insights™

by Mihir Sinha and 2 others
Market Insights™
Service Provider Compass – IT-ADM Services Delivery from Mexico – 2023
IT Services Location Strategy Outsourcing Service Provider Industry

Service Provider Compass – IT-ADM Services Delivery from Mexico – 2023 | Market Insights™

by Mihir Sinha and 2 others
Blogs
Shared Services / Global Business Services Centers

Is 2024 a Year of GBS Reckoning? | Blog

by Deborah Kops
Blogs
Shared Services / Global Business Services Centers

Global In-house Centers (Captives) on the Rise and Challenge Core vs Non-core | Blog

by Peter Bendor-Samuel