• Today’s Global In-House Centers (GIC) are Exceeding Expectations, and Impacting Enterprises’ Use of Third-Party Outsourcing | Sherpas in Blue Shirts
• Is Costa Rica’s Magic Beginning to Fade? | Sherpas in Blue Shirts
• Why We are Changing to “Global In-house Center” (GIC) over “Captive” | Sherpas in Blue Shirts
• Post Captive Global In-house Center Webinar Musings: Change is Not as Hard or as Quick as You Might Think | Sherpas in Blue Shirts
• Philippines: From Voice Services to a Broad-based Global Sourcing Destination? | Sherpas in Blue Shirts
• When is a “Hybrid” Sourcing Model not a Hybrid? | Sherpas in Blue Shirts
• Successful Captives: Thinking Beyond Implementation | Sherpas in Blue Shirts
• Genpact’s Partnership with a City Government in China – A Move to Learn from! | Sherpas in Blue Shirts
• A Case of Selective Hearing? | Sherpas in Blue Shirts
• Captivating Clarifications: Don’t Make the Wrong Comparison | Sherpas in Blue Shirts