- AI maturity and its impact on procurement operations
- Evolution of enterprise operating models from automation to human-augmented autonomy
- Everest group SHIELD framework: A strategic blueprint for end-to-end fraud life cycle transformation
- Decoding Accenture’s WEVO investment: implications for enterprise CX and insight models
- Data stack has entered its faultline shift: IBM’s $11B message to the market
- Outcome-based metrics: the new value currency in BPO
- Rethinking MSSP pricing in the age of agentic AI
- From defense to intelligence: The future of litigation management in insurance
- The future of AI in telecom: why domain-specific models are winning
- Snowflake’s select star move: When data finally meets its context
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About Us
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We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
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- Who We Serve
-
How We Help
-
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
- Memberships
- Tools
- Projects
-
-
Insights
-
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
- Featured Insights
-
-
Events
-
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
- Conferences
-
-
About Us
-
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
-