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PEAK Matrix® Nov. 18, 2021
Mainframe Services PEAK Matrix® Assessment 2022
Despite many heralding the end of the road for mainframe systems, these systems continue to be vital components in enterprise IT and are still considered a strong choice for enterprises that need large processing capacities for… -
PEAK Matrix® Dec. 15, 2021
Platform IT Services in BFS PEAK Matrix® Assessment 2022
Banking and Financial Services (BFS) firms are pivoting to a robust IT modernization and digital transformation approach in response to the immense challenges they currently face, such as rising cost pressures, changing customer and market expectations,… -
Provider Profiles Oct. 08, 2021
Provider Snapshot | Firstsource
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and… -
Provider Compendium Sep. 13, 2021
Revenue Cycle Management (RCM) Operations – Service Provider Compendium 2021
Revenue Cycle Management (RCM) Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 28 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service… -
PEAK Matrix® Oct. 13, 2021
Banking Operations – Services PEAK Matrix® Assessment 2022
The banking operations outsourcing market has become relatively consolidated at the top, with leading players capturing a higher market share over the last year and the entry of specialists in a few banking segments. Lending and… -
The COVID-19 pandemic has significantly accelerated blockchain adoption, with enterprises prioritizing high-impact use cases, such as supply chain provenance, digital identity, digital assets management, and payments. In this research, we present detailed profiles and assessments of…
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The pandemic has accelerated digital transformation for enterprises and pushed them to adopt agile and DevOps delivery models, along with cloud and next-generation technologies for scalability and innovation. Hence, it has become imperative for Quality Assurance…
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Revenue Cycle Management (RCM) continues to be a key focus area for healthcare providers, as is evident from the fact that administrative expenses account for nearly 20-25% of their total spend. Before COVID-19, healthcare providers were…
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Provider Compendium Feb. 03, 2022
Duck Creek Services – Service Provider Compendium 2022
The insurance industry faces headwinds such as obsolete legacy systems, talent shortages, and resistance to change leading to a slower pace of transformation. In addition, consumer needs, habits, and expectations, which were evolving gradually before COVID-19,… -
Provider Compendium March 30, 2022
Digital Interactive Experience (IX) Service Provider Compendium 2022
The experience design ecosystem is at the cusp of change, with increased customer awareness, data privacy regulations, touchless experiences, data-powered experiences, emerging technologies (such as AI, AR/VR) and a focus on sustainability compelling enterprises to rethink… -
Provider Compendium Jan. 28, 2022
Cloud Services Provider Compendium 2022 – Europe
The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among Europe-based enterprises. Enterprises expect services beyond the cloud, characterized by a customer experience-centric design, business-led transformation, and code-based infrastructure. Cloud sustainability and… -
Provider Compendium Jan. 28, 2022
Cloud Services Provider Compendium 2022 – North America
The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but considering it as an investment that drives value… -
Provider Compendium Feb. 04, 2022
Platform IT Services in Banking and Financial Services (BFS) – Service Provider Compendium 2022
Banking and Financial Services (BFS) firms are modernizing their technology and transforming their operations by infusing digital technology in response to the immense challenges they currently face – rising cost pressures, changing customer and market expectations,… -
PEAK Matrix® June 30, 2021
Application Transformation Services PEAK Matrix® Assessment 2021
Application transformation is an ongoing and continuous process, in which the application’s environment and its features constantly evolve based on changing business needs and technology advancements. To compete in a digital world, enterprises are not only… -
PEAK Matrix® July 16, 2021
Decentralized Clinical Trial Products PEAK Matrix® Assessment 2021
Decentralized Clinical Trials (DCTs), in which clinical trial data is collected through sensors or remote monitoring devices carried by a patient without the need to visit a site, can deliver many benefits to pharmaceutical companies, including… -
Provider Compendium Sep. 10, 2021
Data and Analytics (D&A) Service Provider Compendium 2021 – Update
The Data and Analytics (D&A) ecosystem has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches.The COVID-19 pandemic has further emphasized the need for agile, data-driven decision-making and… -
Provider Compendium Dec. 03, 2021
Mainframe Services Provider Compendium 2022
Mainframes continue to be a vital component in enterprise IT, despite many heralding the end of the road for these systems. These systems are still considered as formidable options for enterprises that require large processing capabilities… -
PEAK Matrix® July 06, 2021
Data and Analytics (D&A) Services PEAK Matrix® Assessment 2021
The ecosystem of D&A players has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches. The pandemic has further emphasized the need for agile, data-driven decision-making and positioned… -
PEAK Matrix® June 30, 2021
Application and Digital Services in Banking PEAK Matrix® Assessment 2021: Global and Europe Focus
Evolving customer preferences, demand for digital and omnichannel experiences, and competition from FinTechs are impacting banks’ digital strategies and transformation initiatives. COVID-19 has significantly accelerated enterprises’ digitalization plans and adoption of new technologies for processes such… -
Provider Compendium March 31, 2022
Digital Product Engineering Service Provider Compendium 2022: Bridging the Chasm between the Physical and Digital Worlds
Technology has become crucial to both product engineering and the delivery of high-quality customer experiences amid cutthroat competition among industries. To cater to customer needs and develop connected, smart, and autonomous products, enterprises are investing in…
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