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Showing 183 results

Parascript CoreStack Allscripts Quantzig CIENCE Hexaware Comsys

Provider Compendium
Jan. 10, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2019

The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive…
Provider Compendium
June 30, 2020

Ronak Doshi

Partner

Aaditya Jain

Partner

Supratim Nandi

Practice Director

Vigitesh Tewary

Practice Director

Shrey Kalawatia

Senior Analyst

Guidewire Services - Service Provider Compendium 2020

P&C insurers are increasingly looking to adopt third-party core platforms to quickly address the limitations of legacy core systems and improve operational efficiencies, agility, scalability, and front-to-back transformation. Guidewire has become the core platform of choice…
PEAK Matrix®
June 29, 2020

Abhishek Singh

Partner

Chunky Satija

Partner

Kanika Gupta

Practice Director

Priya Sahni

Vice President

Abdul Shaikh

Senior Analyst

Healthcare Provider Digital Services PEAK Matrix® Assessment 2020

Historically, healthcare providers have been impeded by legacy IT estate and regulations that have sought to maintain the status quo. However, that is not an option anymore, particularly as healthcare providers scramble to meet the unprecedented…
PEAK Matrix®
May 18, 2020

Ronak Doshi

Partner

Aaditya Jain

Partner

Supratim Nandi

Practice Director

Vigitesh Tewary

Practice Director

Shrey Kalawatia

Senior Analyst

Guidewire Services PEAK Matrix® Assessment 2020 – Setting the Stage for Core on Cloud

P&C insurers are increasingly looking to adopt third-party core platforms to quickly address the limitations of legacy core systems and improve operational efficiencies, agility, scalability, and front-to-back transformation. Guidewire has become the core platform of choice…
State of the Market
Jan. 18, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2019 – Unraveling the HR Conundrum Through Digital Adoption

The global Multi-Process Human Resource Outsourcing (MPHRO) market has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-8% and is expected to cross US$5 billion by 2020. The growth is backed…
PEAK Matrix®
March 27, 2020

Manu Aggarwal

Partner

Robin Jain

Practice Director

Akanksha Pathak

Senior Analyst

Wealth Management Operations – Service Provider Landscape with Services PEAK Matrix® Assessment 2020

As more and more millennials become clients of wealth managers, it becomes imperative for the latter to overhaul traditional methods of managing wealth. In this regard, they are currently building and increasing their online presence, digitally…
Provider Compendium
July 17, 2020

Abhishek Singh

Partner

Chunky Satija

Partner

Kanika Gupta

Practice Director

Priya Sahni

Vice President

Abdul Shaikh

Senior Analyst

Healthcare Provider Digital Services – Service Provider Profile Compendium

Historically, healthcare providers have been impeded by legacy IT estate and regulations that have sought to maintain the status quo. However, the COVID-19 pandemic has compelled them to jump on the digital bandwagon to meet the…
PEAK Matrix®
Jan. 08, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, IBM, and NGA HR – in terms of market impact and vision & capability. However, there is stiff competition from other…
Provider Compendium
March 19, 2020

Manu Aggarwal

Partner

Akanksha Pathak

Senior Analyst

Capital Markets Operations – Service Provider Compendium 2020

The Capital Markets Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 24 capital markets operations service providers. In particular, the report allows current and potential buyers of capital markets operation services to…
PEAK Matrix®
May 20, 2020

Ronak Doshi

Partner

Aaditya Jain

Partner

Divyam Jain

Senior Analyst

Kriti Gupta

Practice Director

Pranati Dave

Vice President

Open Banking IT Services: Moving Beyond Compliance to a Platform-based Operating Model of Ecosystem Orchestration and Value Creation – Services PEAK Matrix® Assessment 2020

A combination of regulatory pressure and market forces is driving the adoption of open banking globally, with the aim to enhance customer experience and reinvent product and business models. Banks are embracing open banking to take…
Provider Compendium
March 29, 2020

Anil Vijayan

Partner

Prannav Srinivsan

Senior Analyst

Intelligent Automation in Business Processes (IABP) – Solution Provider Compendium 2020

The Intelligent Automation in Business Processes (IABP) Solution Provider Profile Compendium provides accurate, comprehensive, and fact-based snapshots of 24 IABP solution providers. Each profile offers a comprehensive picture of a provider’s scope of operations, technology solutions,…
Provider Compendium
June 30, 2020

Ronak Doshi

Partner

Aaditya Jain

Partner

Kriti Gupta

Practice Director

Pranati Dave

Vice President

Divyam Jain

Senior Analyst

Open Banking IT Services Provider Compendium 2020

A combination of regulatory push and market forces is driving the adoption of open banking globally, with the aim to enhance customer experience and reinvent product and business models. Banks are embracing open banking to take…
PEAK Matrix®
March 03, 2020

Anil Vijayan

Partner

Prannav Srinivsan

Senior Analyst

Intelligent Automation in Business Processes (IABP) – Solution Provider Landscape with Solutions PEAK Matrix® Assessment 2020

Various digital factors are disrupting the Business Process Services (BPS) market on both the demand and supply side. Enterprises are looking for not only cost savings, but also next-generation benefits from their relationships, and solution providers…
PEAK Matrix®
Dec. 16, 2019

Shirley Hung

Partner

Vignesh Kannan

Vice President

Abhishek Singh (EPO)

Practice Director

Finance and Accounting (F&A) Digital Capability Platform (DCP) Solutions PEAK Matrix™ Assessment with Service Provider Landscape 2020

As the Finance & Accounting Outsourcing (FAO) industry shifts from an arbitrage-first to a digital-first model, buyers are increasingly trying to understand the digital ecosystem of service providers to minimize human effort, improve efficiencies, and drive…
PEAK Matrix®
Dec. 12, 2019

Manu Aggarwal

Partner

Robin Jain

Practice Director

Akanksha Pathak

Senior Analyst

Capital Markets Operations – Service Provider Landscape with Services PEAK Matrix™ Assessment 2020

Capital markets operations landscape is becoming intensely competitive, with more and more service providers diversifying their LoB presence as well as delivery footprint. The landscape is evolving, with players enhancing their capabilities in LoB, where their…
PEAK Matrix®
Dec. 19, 2019

Ronak Doshi

Partner

Aaditya Jain

Partner

Supratim Nandi

Practice Director

Kriti Gupta

Practice Director

Shrey Kalawatia

Senior Analyst

Property & Casualty (P&C) Insurance Application and Digital Services PEAK Matrix™ Assessment 2020 – Coverage, Channels, and Commercial Model Innovation

Property & Casualty (P&C) insurers are witnessing massive disruption in their business ecosystem from evolving customer expectations, emerging risks, and extreme levels of competitiveness in the industry. In order to stay relevant, P&C insurers are investing…
Provider Compendium
Aug. 17, 2018

Sharang Sharma

Vice President

Contact Center Outsourcing (CCO) – Service Provider Compendium 2018

The CCO service provider compendium provides accurate, comprehensive, and fact-based snapshots of 30+ service providers in the CCO market. The study provides a detailed five-page profile of each CCO service provider assessed, which captures a comprehensive…
Provider Compendium
May 01, 2020

Anil Vijayan

Partner

Ashwin Gopakumar

Practice Director

Samikshya Meher

Practice Director

Utkarsh Shahdeo

Senior Analyst

Intelligent Document Processing (IDP) – Technology Vendor Profile Compendium 2020

Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
State of the Market
Sep. 14, 2018

Sharang Sharma

Vice President

Contact Center Outsourcing Annual Report 2018: Transforming Customer Experience Through a Digital-First Approach

Contact centers are transforming to adopt a digital-first approach, as many enterprises regard CX improvement as one of their top strategic priorities. This has fundamentally transformed the CCO market, as enterprises increasingly look for service providers…
PEAK Matrix®
Dec. 06, 2019

Ronak Doshi

Partner

Aaditya Jain

Partner

Supratim Nandi

Practice Director

Shrey Kalawatia

Senior Analyst

Life & Annuities (L&A) Insurance Application and Digital Services PEAK Matrix™ 2020 – Conflated Growth and Efficiency Agendas

Interest rate reversal has brightened Life A& Annuity (L&A) insurers’ short-term growth outlook. Amid general caution in the wake of high regulatory pressure and intense price competition, L&A insurers are optimistic to meet evolving customer demands…

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