Property & Casualty (P&C) Insurance Application and Digital Services PEAK Matrix™ Assessment 2020 – Coverage, Channels, and Commercial Model Innovation

Property & Casualty (P&C) insurers are witnessing massive disruption in their business ecosystem from evolving customer expectations, emerging risks, and extreme levels of competitiveness in the industry. In order to stay relevant, P&C insurers are investing in business model innovation by reimagining product and channel experience for customers.

To support insurers in their transformation journey, IT service providers are moving beyond the digital enablement value proposition and are looking to develop full stack services offerings, combined with domain-centric consulting capabilities

In this report, Everest Group studied the vision, capability, and market impact of 22 leading service providers with respect to their IT application and digital services portfolio in P&C insurance sector. The service providers were positioned on Everest Group’s proprietary PEAK Matrix™ to identify Leaders, Major Contenders, Aspirants, and Star Performers.