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  • PEAK Matrix®
    June 26, 2023

    2022 was a tumultuous year for the US healthcare provider landscape. With patient volumes still below pre-pandemic levels, an increase in the average length of stay, severe talent shortages, and escalating costs, nearly half of the…
  • Provider Snapshot
    Dec. 21, 2023

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • PEAK Matrix®
    June 23, 2023

    The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial…
  • Provider Snapshot
    Aug. 11, 2023

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • PEAK Matrix®
    July 10, 2023

    The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and…
  • Provider Compendium
    May 16, 2024

    Intelligent automation serves as the cornerstone of modern enterprises, reshaping operational landscapes and driving efficiency at an unprecedented pace. To remain competitive and efficient in today’s fast-paced business environment, enterprises seek solutions that enhance productivity and…
  • Provider Compendium
    June 07, 2023

    Everest Group’s Capital Markets Operations Provider Compendium 2023 provides comprehensive and fact-based snapshots of 23 providers and includes insights on the capital markets operations provider landscape. It offers detailed profiles of each provider, with a comprehensive…
  • PEAK Matrix®
    March 21, 2023

    The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes. They are also…
  • Provider Compendium
    Jan. 04, 2023

    Everest Group’s Healthcare Customer Experience Management (CXM) Services in North America – Service Provider Compendium provides comprehensive and fact-based snapshots of 19 CXM service providers and includes insights on the healthcare CXM service provider landscape in…
  • PEAK Matrix®
    Nov. 22, 2022

    The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. The rising demand for customer engagement touchpoints…
  • Provider Snapshot
    Dec. 12, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • PEAK Matrix®
    May 31, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to…
  • PEAK Matrix®
    Dec. 20, 2022

    Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. To streamline procedures, realize cost efficiencies, and improve patient engagement and care management, healthcare enterprises…
  • PEAK Matrix®
    Nov. 22, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…
  • Provider Compendium
    Oct. 14, 2020

    Finance and Accounting Outsourcing (FAO) – Service Provider Compendium 2020 provides accurate, comprehensive, and fact-based snapshots of 25 FAO service providers. It offers a detailed profile of each FAO service provider – with a comprehensive picture…
  • Provider Compendium
    March 15, 2023

    Enterprise adoption of technology and digitization has increased significantly since the pandemic, resulting in a drastic change in the landscape for both healthcare providers and patients. Healthcare enterprises have made digital adoption the cornerstone of their…
  • PEAK Matrix®
    April 11, 2023

    As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient. Organizations have realized that manual operations come with a range…
  • Provider Compendium
    Dec. 20, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…
  • Provider Compendium
    Sep. 12, 2022

    Revenue Cycle Management (RCM) Operations –Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 31 service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment.…
  • State of the Market
    Dec. 10, 2020

    The threat of COVID-19 has caused unprecedented global disruption, requiring businesses to reassess their priorities. At such a time, CFOs are supporting their businesses in navigating an environment characterized by extreme uncertainty. At the same time,…

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