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Viewpoint
March 20, 2020

Eric Simonson

Managing Partner

Parul Jain

Vice President

Navigating the Coronavirus Outbreak for Shared Services Organizations

As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a…
PEAK Matrix®
Dec. 16, 2019

Shirley Hung

Partner

Vignesh Kannan

Vice President

Abhishek Singh (EPO)

Practice Director

Finance and Accounting (F&A) Digital Capability Platform (DCP) Solutions PEAK Matrix™ Assessment with Service Provider Landscape 2020

As the Finance & Accounting Outsourcing (FAO) industry shifts from an arbitrage-first to a digital-first model, buyers are increasingly trying to understand the digital ecosystem of service providers to minimize human effort, improve efficiencies, and drive…
Webinar Deck
Feb. 04, 2020

Eric Simonson

Managing Partner

Rohitashwa Aggarwal

Partner

Webinar Deck: Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce

On February, 4 Everest Group hosted a webinar titled, "Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce." Changing expectations for how Global Business Centers deliver value and innovation, combined with the…
Thematic Report
Nov. 26, 2018

Anish Agarwal

Vice President

FinTech Services Delivery – Traditional Locations Strategies Are Not Fit For Purpose! Plus Profiles of Emerging Offshore/Nearshore FinTech Hubs

The FinTech market continues to evolve and grow rapidly in 2018. The global investment in FinTech reached an all-time high in 2017 and the net funding value crossed US$30 billion. Amidst the changing consumer demands, FinTech…
PEAK Matrix®
Aug. 09, 2018

Rajesh Ranjan

Managing Partner

Vignesh Kannan

Vice President

Finance and Accounting Digital Augmentation Suite (F&A DAS) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2018

As the FAO industry shifts from arbitrage-first to digital-first model, buyers are increasingly seeking to understand the digital capabilities of service providers to eliminate/reduce human effort, improve efficiency, and drive better outcomes. While individual digital components…
Viewpoint
April 02, 2018

Shared Services Centers and Digital Transformation

Shared services centers have offered organizations a strategic approach to realizing efficiency, while at the same time protecting themselves from economic uncertainty with onshore/offshore models that not only generate cost savings but also spread risks of…
Thematic Report
Sep. 25, 2017

Sakshi Garg

Vice President

United States Shared Services Landscape – Facing Digital Winds-of-Change in a Tight Labor Market

With the unemployment rates in the United States hitting a 16-year low and the digital revolution impacting the global services delivery, shared services in the United States are going through very interesting times. In the recent…
Viewpoint
July 14, 2017

Manu Aggarwal

Partner

Robin Jain

Practice Director

Ronak Doshi

Partner

Trade Finance of the Future

In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to revolutionize the banking industry by reducing costs of transactions…
Thematic Report
May 22, 2017

Aaditya Jain

Partner

Archit Mishra

Senior Analyst

Jimit Arora

Chief Executive Officer

Ronak Doshi

Partner

FinTechs in Payment: Top 40 Trailblazers

Cutting-edge technologies, new payment methods, and the adoption of digital channels are changing the way transactions are being conducted. A new breed of players including FinTech startups, established technology giants, as well as merchants and retailers…
Viewpoint
March 16, 2017

Robin Jain

Practice Director

Changing Market Dynamics for Cards Issuers – Adapting to Succeed in the Changing Order

While the cards market has always been a gold mine for the card issuers, of late things have started to change. The payments landscape is rapidly changing as alternate methods of payment are coming into play.…
Thematic Report
Nov. 18, 2016

Aaditya Jain

Partner

Archit Mishra

Senior Analyst

Jimit Arora

Chief Executive Officer

Ronak Doshi

Partner

FinTech Deconstructed – Disruptors or Enablers?

Increase in regulations, since the financial crisis of 2008, have put significant constraints on the ability of BFSI enterprises to innovate and adopt digital technologies. Evolving customer needs, pervasiveness of digital technologies such as cloud, social,…

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