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  • Provider Compendium
    Oct. 27, 2020

    The ecosystem of Data and Analytics (D&A) players has showcased the efficacy of evidence-based decision-making over traditional gut-based and thumb rule-based approaches. Consequently, the debate today has shifted to the RoI of D&A investments and scalability…
  • PEAK Matrix®
    June 30, 2020

    In recent times, insurance Analytics & Insights (A&I) has emerged as a fast-growing, high-potential market. Insurance enterprises are looking beyond traditional data management services to focus on customer experience. To tap into the dynamically changing consumer…
  • PEAK Matrix®
    June 09, 2020

    Consumerism, the rise of digital, margin pressures, regulatory uncertainty, and value-based care are increasingly pushing healthcare payers to rethink their business models. Many payers – especially larger ones with multi-state presence – are strengthening their market…
  • Provider Compendium
    Nov. 20, 2020

    Enterprises’ cloud consumption has experienced a dramatic shift – from an initial skeptical outlook toward the public cloud to going all in on the public cloud – in the last few years. More than 90% of…
  • Provider Profiles
    June 26, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Thematic Report
    Oct. 12, 2020

    Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not…
  • Provider Compendium
    Dec. 04, 2020

    As AI’s business impact becomes clear, enterprises are accelerating AI adoption to improve efficiencies and customer experience. To assist enterprises in their journeys and ensure faster time-to-market, service providers are taking a platform-led approach, developing vertical-specific…
  • PEAK Matrix®
    Sep. 30, 2020

    Industry 4.0 is the latest phase in the industrial revolution and a transformational leap in cyber and physical systems and their convergence. It is a technology-intensive transformation characterized by the emerging themes of interconnectivity, digitalization, and…
  • PEAK Matrix®
    March 30, 2020

    The Property and Casualty (P&C) insurance market has shown strong growth over the past year despite dynamic changes in the global economy. The market is shaped by factors such as evolving risks, changing compliance and audit…
  • PEAK Matrix®
    Oct. 16, 2020

    A decade ago, enterprises expected ServiceNow to help them manage digital workflows such as IT service management and IT operations management. Over time, enterprises expectations have evolved, and they are now looking for automation-focused data /…
  • PEAK Matrix®
    March 27, 2020

    As more and more millennials become clients of wealth managers, it becomes imperative for the latter to overhaul traditional methods of managing wealth. In this regard, they are currently building and increasing their online presence, digitally…
  • Provider Compendium
    March 19, 2020

    The Capital Markets Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 24 capital markets operations service providers. In particular, the report allows current and potential buyers of capital markets operation services to…
  • PEAK Matrix®
    July 29, 2020

    With the expansion of the Salesforce technology landscape, enterprises’ approach toward Salesforce has evolved from reactive relationship management to a proactive approach focused on Customer Experience (CX). Enterprises are trying to create a 360-degree customer view…
  • PEAK Matrix®
    May 20, 2020

    A combination of regulatory pressure and market forces is driving the adoption of open banking globally, with the aim to enhance customer experience and reinvent product and business models. Banks are embracing open banking to take…
  • Provider Compendium
    Oct. 23, 2020

    Enterprises are increasingly offering differentiated experiences to achieve sustained competitive advantage. The narrative around experience has also shifted from customer to stakeholder experience, involving customers, employees, partners, and the larger ecosystem. COVID-19 has also put the…
  • PEAK Matrix®
    Feb. 11, 2020

    The integration of digital features and technologies across the mechanical, embedded, network, and software spectrums is making products highly interconnected and intelligent and increasing product testing complexity. As product life cycles shorten across industries, enterprises must…
  • Provider Compendium
    March 29, 2020

    The Intelligent Automation in Business Processes (IABP) Solution Provider Profile Compendium provides accurate, comprehensive, and fact-based snapshots of 24 IABP solution providers. Each profile offers a comprehensive picture of a provider’s scope of operations, technology solutions,…
  • Provider Compendium
    June 30, 2020

    A combination of regulatory push and market forces is driving the adoption of open banking globally, with the aim to enhance customer experience and reinvent product and business models. Banks are embracing open banking to take…
  • PEAK Matrix®
    Aug. 21, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows…
  • Provider Compendium
    July 07, 2020

    Banking and Financial Services (BFS) firms are experiencing drastic regulatory changes – the most sweeping since the Volker reforms and the Dodd-Frank Act following the 2008 economic crisis – across cybersecurity, data privacy, enterprise risk, financial…

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