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State of the Market March 24, 2026
Multi-process Human Resources Outsourcing (MPHRO) – State of the Market 2026
Enterprises are increasingly turning to Multi-process Human Resources Outsourcing (MPHRO) to modernize HR operations and support evolving workforce strategies. As organizations navigate macroeconomic uncertainty, hybrid work models, and growing regulatory complexity, they are prioritizing scalable, technology-enabled… -
Provider Compendium Dec. 17, 2025
Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2025
Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled… -
Thematic Report Jan. 12, 2026
Health and Wellness (H&W) Benefits Administration Outsourcing (BAO) US Market Primer
Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act… -
PEAK Matrix® Aug. 25, 2025
Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America, EMEA, and Asia Pacific
Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across… -
Viewpoint May 31, 2023
The FinTech Industry’s Outsourcing Needs
Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation,… -
State of the Market March 11, 2026
Payroll Solutions State of the Market 2026
Payroll solutions have become foundational to enterprise operations as organizations navigate increasing regulatory scrutiny, distributed workforce models, and expanding global operations. What was once a siloed, transaction-oriented function is now evolving into a strategic, technology-enabled capability… -
Thematic Report Jan. 09, 2026
Getting the L&D Pulse: the State of Enterprise Learning in the Age of AI
Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises… -
State of the Market Jan. 15, 2026
Grow Fast, Govern Faster – Financial Crime and Compliance (FCC) Operations State of the Market 2026
Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the… -
State of the Market Dec. 19, 2025
Supply Chain Management (SCM) BPS State of the Market 2025 –Redefining Supply Chains in the AI Era
Enterprises are reimagining Supply Chain Management (SCM) as geopolitical uncertainties, cost pressures, and talent shortages put pressure on operations. Supply chains are shifting from efficiency-driven functions to strategic enablers of resilience, agility, and growth. Rapid AI… -
Thematic Report Nov. 13, 2025
Managed Services by Staffing Providers: Focus on IT Services and Business Process Services (BPS)
Staffing providers are structurally shifting as they increasingly embrace managed services to mitigate the inherent volatility of contingent staffing and reposition themselves as strategic partners. This move is reshaping how services are delivered, moving from headcount-based… -
Thematic Report Dec. 08, 2025
Global IT and Tech Talent Report 2025
Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in… -
State of the Market Dec. 24, 2025
Contingent Workforce Management (CWM) Services and Technology Ecosystem State of the Market 2025
The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management… -
Thematic Report Jan. 16, 2026
Earned Wage Access (EWA) in the US: Trends and Market Outlook
Managing employee pay in the US is undergoing a structural shift as employers respond to rising expectations for pay flexibility, immediacy, and employee-centric financial benefits. Earned Wage Access (EWA) has emerged as a critical payroll-adjacent solution,… -
Provider Compendium Dec. 24, 2025
Employer of Record (EoR) – Provider Compendium 2025
The Employer of Record (EoR) Provider Compendium 2025 provides a comprehensive snapshot of 15 EoR providers’ recent investments and strategic developments. It also offers an overview of every provider’s solution capability and their market adoption and… -
PEAK Matrix® Aug. 08, 2025
Supply Chain Management (SCM) BPS PEAK Matrix® Assessment 2025
Global disruptions and fast-paced innovations continue to impact and reshape enterprise supply chains. In this evolving landscape, Supply Chain Management (SCM) BPS providers are central in establishing resilience and driving transformation in enterprises. These providers streamline… -
State of the Market Jan. 13, 2026
Contingent Talent and Strategic Solutions State of the Market 2026
Amid continued economic pressures, regulatory changes, and workforce disruptions, the US and UK contingent talent markets are stabilizing but remain uneven. Enterprises are shifting focus from volume hiring to strategic workforce solutions that emphasize agility, high-skill… -
PEAK Matrix® Oct. 08, 2025
UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2025 – IT and Business and Professionals
The UK contingent talent and strategic solutions market remained subdued amid persistent economic uncertainties and cautious business sentiment. Enterprises shortened requisition cycles and delayed hiring decisions, leading to softer demand across skill domains. However, technology-led and… -
Viewpoint July 07, 2025
Kelly + MRP: Creating a New Force in Talent Solutions
The global talent market is being reshaped by accelerated digital transformation, distributed workforces, and mounting enterprise expectations for recruitment partners to deliver not just hiring support but technology-led, advisory, and consulting solutions. As organizations grapple with… -
PEAK Matrix® Dec. 03, 2025
Payments Business Process Services (BPS) PEAK Matrix® Assessment 2025
The payments Business Process Services (BPS) landscape is entering a transformative growth phase as enterprises reimagine payments as a strategic enabler rather than a cost center. The proliferation of real-time payment rails, cross-border flows, and digital… -
State of the Market Aug. 07, 2025
Candidate Engagement and Experience Platforms State of the Market 2025
Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable…
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