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    • Provider Compendium
      Jan. 17, 2020
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Sharath Hari N

      Sharath Hari N

      Vice President

      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2020

      The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s recently published MPHRO Service Provider Landscape with PEAK Matrix™ Assessment 2020. The compendium provides comprehensive and fact-based snapshots of 20…
    • State of the Market
      Jan. 10, 2020
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Rachita Mehrishi

      Rachita Mehrishi

      Senior Analyst

      Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2020 – Preparing for a Digitally Enabled Decade

      The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy rate of ~5% during 2017-2019. This trend is expected to continue over the next two to three years, with the market breaching US$5 billion…
    • PEAK Matrix®
      Dec. 17, 2019
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Sharath Hari N

      Sharath Hari N

      Vice President

      Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix™ Assessment with Service Provider Landscape 2020

      The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, NGA HR, and TCS – in terms of market impact and vision & capability. Having said that, Leaders on the MPHRO…
    • Provider Compendium
      Jan. 10, 2019
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Sharath Hari N

      Sharath Hari N

      Vice President

      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2019

      The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive…
    • State of the Market
      Jan. 18, 2019
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Sharath Hari N

      Sharath Hari N

      Vice President

      Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2019 – Unraveling the HR Conundrum Through Digital Adoption

      The global Multi-Process Human Resource Outsourcing (MPHRO) market has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-8% and is expected to cross US$5 billion by 2020. The growth is backed…
    • PEAK Matrix®
      Jan. 08, 2019
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Sharath Hari N

      Sharath Hari N

      Vice President

      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

      The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, IBM, and NGA HR – in terms of market impact and vision & capability. However, there is stiff competition from other…
    • PEAK Matrix®
      Dec. 11, 2019
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President
      Sarweshwer Gupta

      Sarweshwer Gupta

      Senior Analyst
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director

      Cloud Services PEAK Matrix™ Assessment and Compendium 2020

      Enterprises are increasingly leveraging cloud services in their pursuit of a digital business model, as they seek to align the cloud value proposition with business goals. While early adopters sought efficiency, cloud adoption today is driven…
    • PEAK Matrix®
      June 28, 2019
      Aaditya Jain

      Aaditya Jain

      Partner
      Ronak Doshi

      Ronak Doshi

      Partner
      Kriti Gupta

      Kriti Gupta

      Vice President
      Supratim Nandi

      Supratim Nandi

      Practice Director
      Sarweshwer Gupta

      Sarweshwer Gupta

      Senior Analyst

      Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud

      The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
    • State of the Market
      Dec. 27, 2017
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Krishna Sai Charan

      Krishna Sai Charan

      Vice President

      Multi-Process Human Resources Outsourcing (MPHRO) – Annual Report 2018

      The global Multi-Process Human Resource Outsourcing (MPHRO) has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-7% between 2014-2016. The growth has been particularly strong in the emerging markets of Asia…
    • PEAK Matrix®
      Nov. 20, 2018
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Yugal Joshi

      Yugal Joshi

      Partner
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President

      Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native

      With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned…
    • PEAK Matrix®
      Sep. 28, 2017
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner

      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

      The MPHRO service provider landscape continues to be dominated by the top five providers - Accenture, ADP, Alight Solutions, IBM, and NGA Human Resources, in terms of market success and delivery capability. However, other players are…
    • PEAK Matrix®
      July 19, 2018
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Yugal Joshi

      Yugal Joshi

      Partner
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President

      IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind

      IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
    • Provider Compendium
      Dec. 09, 2016
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner

      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2016

      The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016. This report provides comprehensive…
    • PEAK Matrix®
      June 12, 2017
      Anil Vijayan

      Anil Vijayan

      Partner
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner

      Workday-Based Human Resources Business Process Services (HR BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

      There has been a shift in the way enterprises approach their HR processes. There is an increased focus on utilizing new-age concepts of cloud, mobility, and analytics to make HR processes more business driven. Emphasis on…
    • PEAK Matrix®
      Aug. 11, 2016
      Anil Vijayan

      Anil Vijayan

      Partner
      Harsh Kapoor

      Harsh Kapoor

      Assistant Manager
      Priyanka Mitra

      Priyanka Mitra

      Vice President
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner

      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016

      The MPHRO service provider landscape is dominated by the top five providers in terms of market success and delivery capability. However, other players have also invested in developing their capabilities and some of them have seen…
    • PEAK Matrix®
      April 18, 2017
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President
      Yugal Joshi

      Yugal Joshi

      Partner

      IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)

      In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
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      Jan. 14, 2016
      Abhishek Singh

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      Partner
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      Jimit Arora

      Chief Executive Officer
      Nitish Mittal

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      Partner

      IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition

      Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social…
    • Provider Compendium
      Dec. 30, 2015
      Harsh Kapoor

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      Assistant Manager
      Rajesh Ranjan

      Rajesh Ranjan

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      Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2015

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    • PEAK Matrix®
      July 22, 2016
      Abhishek Singh

      Abhishek Singh

      Partner
      Jimit Arora

      Jimit Arora

      Chief Executive Officer
      Nitish Mittal

      Nitish Mittal

      Partner

      Life Sciences IT Infrastructure Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016

      The Healthcare and Life Sciences (HLS) landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with…

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