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  • Provider Compendium
    Jan. 08, 2026

    Process orchestration solutions are becoming central to enterprise automation and digital operations strategies. These products support the design and execution of long-running, multi-actor workflows and integrate human and digital workers with enterprise systems. As organizations increasingly…
  • State of the Market
    Nov. 11, 2025

    Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
  • Provider Compendium
    Oct. 15, 2025

    Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually…
  • State of the Market
    Sep. 22, 2025

    Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process…
  • Provider Compendium
    Aug. 01, 2025

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…
  • PEAK Matrix®
    June 16, 2025

    A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.…
  • Provider Compendium
    Dec. 27, 2024

    Process orchestration enables businesses to design, manage, and monitor end-to-end processes. They act as central control hub for Intelligent Automation (IA) technologies while enabling workflow distribution between human and digital workforce. The rise of generative AI…
  • Provider Compendium
    Oct. 15, 2024

    Digital Interaction Intelligence (DII) improves operational efficiency, enhances employee experience, boosts workforce productivity, and accelerates organizations’ digital transformation journeys. It is a fact-based, technology-driven approach to understanding user interactions, gaining traction in various industries across geographies.…
  • Provider Compendium
    July 09, 2024

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is…
  • PEAK Matrix®
    June 04, 2024

    Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one…
  • Provider Compendium
    Sep. 21, 2023

    Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations' digital transformation journeys. It offers a data-driven approach to process optimization and automation, hence, the technology is gaining rapid…
  • PEAK Matrix®
    Aug. 08, 2023

    Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies. With…
  • Provider Compendium
    July 06, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages AI technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to classify and…
  • Provider Compendium
    July 06, 2023

    Process mining plays a vital role in driving operational excellence and facilitating enterprises’ digital transformation initiatives. By employing a data-driven approach, it enables continuous discovery, monitoring, and optimization of existing processes. The global process mining market…
  • PEAK Matrix®
    June 05, 2023

    Process mining plays a crucial role in driving operational excellence and facilitating enterprises’ digital transformation initiatives by employing a data-driven approach to continuously discover, monitor, and optimize existing processes. The process mining market is gaining strong…
  • PEAK Matrix®
    May 31, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to…
  • Provider Compendium
    Sep. 30, 2022

    Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…
  • Provider Compendium
    July 21, 2022

    Introduction Process mining plays a key role in enabling operational excellence and accelerating organizations’ digital transformation journeys by providing a fact-based approach to discovering, monitoring, and optimizing as-is processes. It is rapidly gaining traction across geographies…
  • PEAK Matrix®
    June 02, 2022

    Process mining plays a key role in enabling operational excellence and accelerating organizations’ digital transformation journeys by providing a fact-based approach to discovering, monitoring, and optimizing as-is processes. It is rapidly gaining traction across geographies and…
  • PEAK Matrix®
    May 06, 2022

    Intelligent Document Processing (IDP) products are an essential component of an enterprise’s automation technologies portfolio. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning…

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