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    Parascript Allscripts Firstsource StackAdapt Stacklet THREAD Subscript Adobe Process intelligence
    • PEAK Matrix®
      April 30, 2026
      Anil Vijayan

      Anil Vijayan

      Partner
      Vaibhav Bansal

      Vaibhav Bansal

      Vice President
      Chetan Dabade

      Chetan Dabade

      Senior Analyst
      Pragya Sultania

      Pragya Sultania

      Senior Analyst

      Agentic Process Automation (APA) Solutions PEAK Matrix® Assessment 2026

      Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine…
    • State of the Market
      July 21, 2025
      Anil Vijayan

      Anil Vijayan

      Partner
      Vaibhav Bansal

      Vaibhav Bansal

      Vice President
      Anish Nath

      Anish Nath

      Practice Director
      Divya Chandak

      Divya Chandak

      Senior Analyst
      Pragya Sultania

      Pragya Sultania

      Senior Analyst

      Weaving Intelligence and Autonomy to Build Resilient Digital Enterprises: Intelligent Process Automation (IPA) State of the Market 2025

      Automation is no longer just about driving efficiency; it now encompasses autonomy, adaptability, and intelligent decision-making. As organizations accelerate their shift toward digital-first business models, Intelligent Process Automation (IPA) has become a key operational transformation driver.…
    • Provider Compendium
      Dec. 10, 2025
      Ronak Doshi

      Ronak Doshi

      Partner
      Kriti Gupta

      Kriti Gupta

      Practice Director
      Ketan Kumar

      Ketan Kumar

      Senior Analyst

      Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) – Provider Compendium 2025

      Evolving investor demands, product innovation, and heightened compliance expectations are rapidly modernizing the AWM industry. Customer Experience Orchestration Products (CXOPs) have become foundational to these transformation agendas, enabling firms to deliver personalized, consistent, and data-driven experiences…
    • PEAK Matrix®
      Nov. 28, 2025
      Ronak Doshi

      Ronak Doshi

      Partner
      Kriti Gupta

      Kriti Gupta

      Practice Director
      Ketan Kumar

      Ketan Kumar

      Senior Analyst

      Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) PEAK Matrix® Assessment 2025

      This PEAK Matrix® Assessment by Everest Group evaluates leading Customer Experience Orchestration Product (CXOP) providers in the Asset and Wealth Management (AWM) industry. As the industry undergoes accelerated digital transformation driven by client expectations for hyper-personalized…
    • Voice of the Customer
      April 13, 2026
      Ronak Doshi

      Ronak Doshi

      Partner
      Kriti Gupta

      Kriti Gupta

      Practice Director
      Ketan Kumar

      Ketan Kumar

      Senior Analyst

      Voice of the Customer (VoC): Banking Customer Experience Orchestration Products (CXOPs)

      Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver…

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