• NEW
    Provider Compendium
    Jan. 09, 2026

    The need to streamline complex workflows, meet broker and customer demands, and expand distribution channels is accelerating digital transformation in Property and Casualty (P&C) insurance underwriting. Traditional methods reliant on fragmented tools and manual processes are…
  • Provider Compendium
    Dec. 24, 2025

    ServiceNow is increasingly central to enterprise digital transformation strategies, moving beyond its roots in ITSM to support integrated workflows across HR, customer service, operations, and risks. The demand for agility, intelligent automation, and improved user experiences…
  • PEAK Matrix®
    Dec. 02, 2025

    ServiceNow is emerging as a unified platform for digital transformation, enabling enterprises to streamline operations, break down functional silos, and deliver intelligent, AI-driven workflows. Organizations are shifting from limited ITSM use cases to broader adoption across…
  • PEAK Matrix®
    Dec. 01, 2025

    The Property and Casualty (P&C) insurance sector is rapidly transforming as carriers respond to rising distribution complexities, elevated customer expectations, and demand for faster, smarter underwriting. Traditional processes, fragmented tools, manual triage, and disconnected data are…
  • Provider Compendium
    Nov. 28, 2025

    Everest Group’s Order-to-Cash (O2C) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 16 O2C products and includes insights on the global O2C products market. It examines each product’s features, enhancements, and market adoption…
  • Blog
    Nov. 04, 2025

    The “build vs. buy” debate has defined core-platform decisions for a decade. Guidewire’s Niseko release quietly adds a third, more pragmatic option: package, assemble upgrade-safe, modular capabilities on the cloud platform, combining provider assets with your own differentiated Intellectual…
  • Market Insights™
    Nov. 04, 2025

  • Nov. 04, 2025

  • Market Insights™
    Nov. 04, 2025

  • Market Insights™
    Nov. 03, 2025

  • PEAK Matrix®
    Sep. 30, 2025

    Enterprises are increasingly turning to modern Order-to-Cash (O2C) products in response to growing cost pressures, tighter regulations, and the need for improved agility. Once viewed as a back-office finance function, O2C is becoming a strategic enabler…
  • Viewpoint
    Sep. 17, 2025

    Climate risk is now one of the most complex and immediate challenges facing the insurance industry. The increasing frequency and severity of climate-related events, evidenced by $328 billion in global economic losses in 2024 highlight the…
  • Thematic Report
    Sep. 04, 2025

    The global specialty insurance market is entering a phase of sustained structural growth, driven by rising risk complexity, climate volatility, and the need for tailored coverage solutions. As of 2025, the market is valued at US$273…
  • July 22, 2025

    Capgemini has announced that it has entered into an agreement to acquire WNS for US$3.3 billion. From a finance & accounting (F&A) perspective, the acquisition aims to create a global powerhouse blending Capgemini’s technology and consulting…
  • Provider Compendium
    June 27, 2025

    The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise,…
  • Tech Launch Perspective
    June 25, 2025

    At SAP Sapphire 2025, SAP reinforced its ambition to lead in enterprise AI by unveiling a range of innovations under its Business AI umbrella. Key announcements include the launch of AI Foundation, positioned as the operating…
  • Tech Launch Perspective
    June 09, 2025

    ServiceNow Knowledge 2025 marked a significant evolution in the company’s AI strategy, positioning the Now Platform as an AI-first operating system for enterprise transformation. Key announcements included the launch of AI Agent Studio – a no-code…
  • Blog
    June 02, 2025

    A wake-up call: unprecedented losses and a changing risk landscape The property and casualty (P&C) insurance industry is facing a profitability stress test unlike any in recent memory. 2024 marked another year of record-breaking catastrophe losses,…
  • May 01, 2025

    Despite ongoing macroeconomic uncertainty and the increasing scrutiny of Information Technology (IT) spending, ServiceNow has sustained a good growth momentum within the IT market, reporting a 22% year-on-year growth in 2024. The ServiceNow services market has…
  • Thematic Report
    April 28, 2025

    ServiceNow and its partner ecosystem are growing due to its robust IT service management and workflow automation capabilities, industry-specific applicability, and low-code development approach. Enterprises are increasingly adopting ServiceNow modules to address their evolving business needs.…

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