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  • Blog
    May 12, 2026

    As enterprises race to build their universes of sophisticated generative AI (gen AI) models and agentic solutions, the first instinct was predictable: strengthen the data foundation. The first wave of readiness was all about modernization – platforms, pipelines, vector databases – making sure Artificial Intelligence (AI) systems had enough structured fuel…
  • Innovation Watch
    March 03, 2026

    As enterprises accelerate AI adoption, managing and retrieving high-dimensional data has become an essential capability. Organizations are increasingly complementing and augmenting traditional databases with vector data platforms purpose-built to store and query embeddings generated through AI…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are redefining their Data and Analytics (D&A) strategies to build a strong data foundation for AI that is tailored to their unique business context. This shift reflects a move from broad transformation programs to focused…
  • Viewpoint
    Nov. 10, 2025

    The global Business Process Outsourcing (BPO) industry is undergoing a seismic transformation due to the emergence of autonomous, LLM-powered AI agents that are rapidly changing how services are delivered. This report examines how BPO firms must…
  • Viewpoint
    Oct. 24, 2025

    AI is rapidly redefining the rules of enterprise data management. Traditionally viewed as a manual and resource-intensive function, data management often struggled to keep pace with evolving business demands, the surge of unstructured data, and the…
  • Tech Launch Perspective
    Aug. 20, 2025

    Databricks is positioning itself as a comprehensive data intelligence platform that unifies data, AI, and governance to accelerate enterprise innovation. Its latest announcements emphasize deeper generative AI integration, advances in data engineering and governance, and enhancements…
  • Viewpoint
    July 29, 2025

    The telecom industry is at an inflection point, facing rising customer expectations, operational complexities, and intensifying competition. This Viewpoint explores the need for telecom enterprises to embrace comprehensive, AI-driven transformation of their CX strategy through an…
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • Blog
    June 04, 2025

    Snowflake’s recent acquisition of Crunchy Data marks a strategic move in the evolving enterprise Artificial Intelligence (AI) landscape. Announced on 1st June 2025, the $250 million deal brings the leading open-source PostgreSQL provider into Snowflake’s fold,…
  • April 29, 2025

    As Generative AI (gen AI) becomes a strategic priority, enterprises are racing to harness the power of Large Language Models (LLMs) for tasks like content creation, search, and automation. However, while LLMs are impressive, they’re not without…
  • Blog
    April 23, 2025

    Over the past decade, organizations have made significant investments in managing their data. But despite the advanced tools and technology, many continue to face the same core issue, fragmented systems and siloed information. Let’s take customer…
  • March 07, 2025

    Language Translation Products View the Full Report
  • Viewpoint
    March 07, 2025

    As businesses generate and rely on vast amounts of data, managing its complexity becomes a pressing challenge. Without a structured approach, data inconsistencies can disrupt operations, compromise decision-making, and reduce AI-driven insights’ effectiveness. Master Data Management…
  • Feb. 17, 2025

    In a significant step toward data security and privacy, Databricks recently announced the general availability of its Data Clean Room (DCR), offering which aims to provide a platform to safely share and analyze sensitive data, among…
  • LinkedIn Live
    Feb. 13, 2025

    Watch On LinkedIn Step into the future in this insightful LinkedIn Live with Everest Group experts Hrishi Raj Agarwalla, Vice President, and Ashish Sehdev, Vice President. Join this virtual session as they decode the market shifts…
  • Feb. 03, 2025

    The nasscom GCC Conclave 2025 nominations period is nearly here! Opening on Feb 4, 2025, the nominations will open for GCC leaders to put their businesses forward for recognition. Supported by Strategic Partner Everest Group, the…
  • Tech Provider Spotlight
    Jan. 31, 2025

    Organizations face several challenges managing multilingual communication within Customer Experience Management (CXM), including high costs, operational inefficiencies, and inconsistent translation quality. These issues often obstruct delivering seamless, culturally relevant, and accurate interactions across diverse customer bases.…
  • Viewpoint
    Dec. 06, 2024

    The Indian Banking, Financial Services, and Insurance (BFSI) sector is rapidly evolving, driven by innovation and regulatory compliance. This viewpoint examines key technology trends reshaping the industry, including AI, cloud computing, blockchain, and automation, which are…
  • Blog
    Nov. 13, 2024

    In today’s fast-evolving customer experience (CX) landscape, data is often referred to as the “new oil”—a critical resource powering innovation and efficiency.  Nowhere is this truer than in contact centers, where data from customer interactions fuels everything…
  • Market Insights™
    Nov. 06, 2024

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