AI-powered Electronic Health Record (EHR) – Review of Epic’s Product Announcements at Users Group Meeting (UGM) 2025

Epic’s product announcements at UGM 2025 highlight a deliberate shift toward AI-powered automation and intelligence across the clinical and operational landscape. The company is strengthening its position with tools such as Art for ambient documentation, Penny for revenue cycle automation, and Emmie for enhanced care coordination. Together with MyChart Central, these innovations aim to simplify provider workflows, reduce administrative overhead, and improve patient engagement. Cosmos AI, built on multiple medical events, further enhances predictive insights and supports advanced risk modeling to drive proactive care.

This report highlights Epic’s intent to move beyond traditional EHR functions into a more intelligent, data-driven ecosystem that supports both clinicians and patients. While questions remain around execution and long-term value, the announcements mark a significant step toward reimagining how health systems use EHR platforms. The report offers a forward-looking analysis on how these innovations could reshape enterprise priorities, giving healthcare leaders the insights they need to anticipate opportunities, evaluate trade-offs, and plan their path in an AI-powered EHR future.